Cox Communications reviews

Its not an ethical environment. Those of us in inside sales will sell you a product for more than it should cost like charging an installation fee when we could have waived it or many of the reps once they get the sale will not call you back. We dont really care because its already installed and we get paid.

Some negative and rude people work there. Dress code is a little too lax for a Corporate environment with the exception of field techs. The overall operating system for their video, cabling, and telephone systems is much too complex for the employees to work with and should be something a little more user friendly without having foreign error messages that only the computer programmers can understand. A little disharmony between employees which could fit many different company types. Some trainers are a little too distracted and need to be a little more focused when training their employees. If the company expects the employee to attend training, then some of the trainers need to give 100 percent of their time to training. A little too much micro management. Management needs to learn to have a little more faith in the employees that they choose, then they would not need to micro manage employee's work.