Cox Communications reviews

3.9

69% would recommend to a friend

(4,275 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Big cable discount and the benefits are great. They give tuition reimbursement for college, great medical, and dental, 401k

Cons

Pay could be better. Senior Management should listen to lower level employees on how to better correct problems, plus you can get fired quick as hell, I have seen people get fired over something as stupid as talk time, and the always wait until the end of your shift to tell you your fired and while they tell you this your Sup. hands you a box with all of your stuff in it so security can escort you out of the building

3.0
Jan 12, 2009
Recommend
CEO approval
Business Outlook

Pros

To gain the benefits of working with a communications provider while learning more about the industry. There are deep discounts made available to your bill if you're within the serviceable area and it's easy to change between customer and employee accounts. When new products or services are being tested employees receive them along with the demonstation regions so you get a first hand look at new offers.

Cons

Very competitive industry and interaction with customers outside of the work place. Many will ask of your assistance on troublesome issues or request discounts in services. You're looked upon as an inside help line and crutch.

Viewing 4249 - 4251 of 4,275 Reviews

Glassdoor has 4,615 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.