Cox Communications reviews

3.9

70% would recommend to a friend

(4,275 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Feb 27, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

They have a lot of benefits for their employees and a lot of recognition for hitting sales goals

Cons

The yearly raises don’t always reflect the hard work their reps do

3.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good commission checks and easy sell

Cons

A lot of work, and a lot of outside field time

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Cox Communications Response
3mo
Thanks for taking the time to share a review, and for being part of our mission to build a better future! We're glad you agree that Cox is a great place to start a new sales career, as we strive to create a workplace experience that is welcoming, educational and fulfilling. It's also nice to hear that you're enjoying the commission you're earning here and that Cox's products and services are appealing to your customers. We certainly recognize that working in sales requires unique diligence and that it may require time in the field. We want to thank you for your continued commitment, and hope that you'll speak with your leader if you need assistance with your workload. Best of luck!
4.0
Feb 26, 2026

Employee-centric culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely considers employees before making or executing major decisions

Cons

Collaborative atmosphere and cautious approach can slow decision-making

Viewing 43 - 45 of 4,275 Reviews

Glassdoor has 4,615 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.