Cox Communications reviews

3.9

69% would recommend to a friend

(4,275 total reviews)
avatar

Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
3.0
Dec 29, 2025

Do better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incentives, pay, and time off

Cons

Burnout highly likely. Change shifts every four months. Instability of commission structure. It has gone downhill after 2023.

3.0
Dec 19, 2025

Not what is once was

Recommend
CEO approval
Business Outlook

Pros

Pays well. Most of the people are great to work with and are rock stars.

Cons

Frequent leadership and organization changes. Very siloed

4.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone is friendly and there is plenty of work to do + healthy work life balance

Cons

promotional opportunities are difficult and company future is uncertain with upcoming merger

Viewing 73 - 75 of 4,275 Reviews

Glassdoor has 4,615 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.