Cox Communications reviews

3.9

69% would recommend to a friend

(4,275 total reviews)
avatar

Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
4.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Local leadership earns a solid B plus. They are supportive, approachable, and generally on point. The benefits are strong and the pay is above average for the industry. One of the biggest highlights is the people. Coworkers really make the job enjoyable. Time flies when you are working with a solid crew, doing something meaningful, and having fun while doing it. Perks like free internet and TV including all premium packages, a company vehicle, provided tools, and a uniform allowance all go a long way in making the job comfortable and sustainable. Overall, I truly wish I could have stayed longer. If the opportunity to return ever comes around, I would be happy to come back.

Cons

Executive leadership, on the other hand, needs a complete overhaul. There is a clear disconnect at the top that affects long term direction. I would have liked to see more aggressive competition, especially with fiber rollout, modernized field equipment, and streamlined product offerings to stay sharp in the market.

5.0
Jan 2, 2026

Sales associate

Recommend
CEO approval
Business Outlook

Pros

Good benefits, above average pay.

Cons

Minimal options to help retain customers

Viewing 70 - 72 of 4,275 Reviews

Glassdoor has 4,615 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.