Cox Communications reviews

3.9

69% would recommend to a friend

(4,283 total reviews)
avatar

Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,283 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing that I can think of.

Cons

Cox Communications is the worst company I have ever worked for. Management is horrible, they treat representatives like peasants, it's horrible! Turn over rate is HUGE they fire a massive amount of people every year for no reason at all. The company says they "care" about their customers but they don't, it's very clear. They act like they care about their employees which they don't. I would not recommend working here at all, the pay is very low. Definitely not worth the headache.

3.0
Oct 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits are really good. The pay if fair. Great culture the people there are very nice. Free service for employees.

Cons

Non flexible hours. Bad management. Tools that don't work. Not employee friendly polices. Terrible HR department. Can not hang up on customers even if they are being abusive.

3.0
Jul 11, 2016

Senior Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great family owned company. The vast majority of the people are honorable, dedicated hard-working team members. Compensation and benefits are very competitive.

Cons

On the surface, appears that the family is slowly loosing control of the organization. Many of the senior leaders are conducting business "under the table", promoting the good ole boy network and not retaining talent based on experience and performance, but rather on friends, age and sex. No longer a honest and integrity driven organization.

Viewing 157 - 159 of 4,283 Reviews

Glassdoor has 4,624 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.