Question 1

Is Cox Communications a good company to work for?

Accepted Answer

Cox Communications has an overall rating of 3.9 out of 5, based on over 4,615 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 70% of employees would recommend working at Cox Communications to a friend and 45% have a positive outlook for the business. The best reviews about Cox Communications have been left by employees working as Intern, Media Consultant and Financial Analyst.

Question 2

Does Cox Communications pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Cox Communications employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Cox Communications. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Cox Communications?

Accepted Answer

70% of Cox Communications employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cox Communications 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

Question 4

What are the top reviewed jobs at Cox Communications?

Accepted Answer

Technical Support Representative (123), Customer Service Representative (90), Inbound Sales Representative (86), Account Executive (75), Sales Representative (69), Retention Specialist (68), Solutions Specialist (66), Manager (57), Sales (54), Project Manager (51), Sales Associate (47), Director (45), Tech Support Representative (45), Customer Retention Representative (38), Universal Home Technician (38)

Question 5

What are the pros of working at Cox Communications according to real employee reviews?

Accepted Answer

"Cox offers great benefits and is the big player in the region where I worked." ((in 746 reviews)); "Good pay but not always worth the frustration of on going metrics and goal changes." ((in 382 reviews)); "I was also able to hire many great people which made it a fantastic place to work." ((in 247 reviews)); "Great culture and community!" ((in 207 reviews)); "Great Work Life balance!" ((in 141 reviews))

Question 6

What are the cons of working at Cox Communications according to real employee reviews?

Accepted Answer

"Poor management and team wotk" ((in 194 reviews)); "Most managers have been around for 20 years and are out of touch with today's market." ((in 84 reviews)); "The system we use is a little complicated and there is a month long training on how to use it." ((in 59 reviews)); "Long hours in the field and the fun that is working in the weather as a technician." ((in 52 reviews)); "constant changes in job role, upper management seemed to not understand whats best for employees and clients." ((in 42 reviews))

Question 7

What are employees saying about Cox Communications layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cox Communications layoffs and their outlook for job security at Cox Communications in 2026.

Question 8

What Cox Communications locations have received the highest employee ratings?

Accepted Answer

Fort Walton Beach, Fairfax, Foothill Ranch, Tempe, Gainesville, Mesa, Atlanta, Oceanside, Tulsa, Lake Forest

Cox Communications

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Great benefits and pay, but metrics are challenging

Good work-life balance, but lacks transparency during merger

Supportive culture but risk-averse and lacking openness

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