Cox Communications reviews

3.9

70% would recommend to a friend

(4,275 total reviews)
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Mark Greatrex

74% approve of CEO

45% positive business outlook

Cox Communications has an employee rating of 3.9 out of 5 stars, based on 4,275 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cox Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are some of the biggest perks. HR policies like flexible PTO offer great work life balance.

Cons

After former president left, the company went downhill. New president is not able to steer the company in the right direction. Incompetent leaders have risen up the ladder. Company says it takes pride of the culture but there is no pulse check whether the culture is working.

3.0
Oct 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Middle management down is full of the most amazing people and I truly love my coworkers

Cons

Our president retired last year and the head of marketing was promoted to the role. Over the last month every department has reorganized and let people go with a large percentage of people being forced to reapply for their jobs. The messaging is horrible and they keep being required to change it. People are finding out that they lost their job from announcements. Morale is destroyed and the best employees are looking at other companies.

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Cox Communications Response
3y
Thank you- we appreciate you taking the time to share your experience. We understand that organizational changes can be frustrating. At Cox, we always strive to take care of our employees, especially during times of upheaval, and we are sad to hear that you are not experiencing that. Know that we take your review to heart and will discuss this feedback with our leaders. Thank you again for taking the time to write this review, and for your contributions at Cox.
1.0
Jul 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Good money...yeah that’s about it the rest sucks

Cons

When you leave the company get ready to pay $400 bucks for your services and then you will not be able to get new customer pricing so just get ready to go back to ATT...because it will just p*ss you off when you call to change the services and they will charge you $50 bucks for the proration. NO ONE TELLS YOU THIS!!

Viewing 16 - 18 of 4,275 Reviews

Glassdoor has 4,615 Cox Communications reviews submitted anonymously by Cox Communications employees. Read employee reviews and ratings on Glassdoor to decide if Cox Communications is right for you.