Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,444 total reviews)
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Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,444 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Mar 20, 2017

Fulfilling and challenging

Recommend
CEO approval
Business Outlook

Pros

Full liberty to execute and support systems. Always looking for innovative way to deliver the brand. Diverse senior leadership. Looking to grow the brand beyond the usual growth.

Cons

Lots to do all the time. At times the activities are coming Mile a minute. Have to stay alert and responsive .

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Cracker Barrel Response
8y
Thanks for sharing your experience. We're glad Cracker Barrel has been a rewarding and challenging experience. We love keeping our employees on their toes, as it allows you to focus on new and different tasks and continuing learning. Thanks for your hard work and dedication!
5.0
Aug 8, 2018

Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a server, I make around $4/hour, plus tips. I average $16/hour here. I get along with most of my managers and coworkers.

Cons

Everyone has to work on Thanksgiving to make it fair, and if it's busy when you are supposed to go home, you may end up spending about an extra hour at work.

1.0
Jul 11, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay was highly competitive. Other companies have now started to catch up.

Cons

What you are sold on in the interview is not reality. This job is not worth it, no matter how much they sell you on how they've changed in the interview. Stores are routinely understaffed with managers, meaning if your store is fully staffed with managers they will pull managers from your store to help run other stores, causing your store to run with shift leaders that are not properly trained because you are not allowed to use the labor required to train them. I spent 2 and a half years as a General Manager and had a fully staffed management team for 3 months. You are routinely expected to work in position because not enough labor dollars are provided, and you might as well forget about training your staff properly. Their labor budget only allows for half the training hours that the training program calls for. And you are really up a creek if you have to train more than one person. Your choices are miss labor goal (not an option), managers work extra to cover shifts (probably already are), or cut training short and hope the person works out (most likely). Upper management cares nothing of their people, only results. The pressure to achieve results is extremely high, to the point I've seen good people do shady things to make it. Also what they did to their retail managers was incredibly sad.

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Cracker Barrel Response
8y
Thanks for taking the time to share your feedback with us. We're sorry that you didn't feel like Cracker Barrel was a long-term career fit for you. We do believe very strongly in supporting our employees and their professional growth. We wish you the best in your future endeavors and thank you for being part of our family.
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Glassdoor has 8,570 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.