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      Cracker Barrel

      Engaged Employer

      Cracker Barrel reviews

      3.2

      49% would recommend to a friend

      (8,444 total reviews)
      avatar

      Julie Masino

      32% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,444 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      8K reviews
      1.0
      Mar 19, 2017

      Retail Manager buyer beware

      Retail manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlike a mall based retailer you have large windows so you can see all the beautiful days you spend inside being a slave to an unrealistic conversion goal. You also get a free meal each day! This is great if you actually have time to eat it and you don't mind gaining 30lbs. You also have a great opportunity to build up a very jaded and thick skin. None of your restaurant partners have any respect for you, most don't even know you're there and to the others you're just a nuisance. Holidays are awesome since you get to spend ALL of them with your work 'family' you'll never see Thanksgiving, Easter , Christmas Eve, etc again. They have recently told us that we have no value and are cutting our hours and our pay. 26% pay cut! And yet we have mandatory days and shifts we have to work. If I'm not valuable enough to pay the salary I was hired at then there is no value in making me work EVERY. SINGLE. WEEKEND. Friday Saturday and Sunday.

      Cons

      Some people might have good relationships with their DM and their restaurant partners, but I've never met or talked to any of them. Taking a vacation is impossible because there is such a workload and you're forced to micro manage because you're not allowed to trust that your team knows their jobs.

      1.0
      Mar 11, 2017

      You Don't Want to Work Here!!

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can offer no pros at this time.

      Cons

      This restaurant has gone downhill over the years in terms of how they treat their employees. They put their managers on the lowest salary they can get away with and work them 60 hours per week. There are no paid holidays, no overtime for managers, and there is unrelenting pressure to squeeze every dollar out of the business so they can funnel it right to the upper echelon. The employees who are actually doing the work on a daily basis do not reap the benefits. To make matters worse, they just cut all their retail manager salaries by $15,000 per year with no warning. This is NOT for new hires. This is for their existing managers. Do not be fooled by their attempt to project a wholesome all American image. They are a big, greedy corporation lining the pockets of the few at the very top and they are doing it on the backs of their employees.

      2.0
      Jan 2, 2018

      Like the company but my restaurant is terrible

      Associate manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training program Good compensation Good bonus program

      Cons

      current Gm is running location into the ground. GM has no personality and threatens job on a daily basis. Poor choice in choosing senior leadership Shifts are a train wreck on a daily basis Mandated to work 11 hour days

      avatar
      Cracker Barrel Response
      8y
      We're glad to hear you enjoy our training/ bonus program and wages, but sad you're not having a pleasant experience with management. We try our best to hire managers that are efficient and effective leaders and are sorry you feel otherwise. We would love to hear more from you regarding your experience and ways we can improve. Please reach out to the Field HR team or the Employee Relations team.
      Viewing 10 - 12 of 8,444 Reviews
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      ReviewsCracker Barrel reviews

      Glassdoor has 8,570 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.