Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,451 total reviews)
avatar

Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,451 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 19, 2012

Its fun I guess

Recommend
CEO approval
Business Outlook

Pros

fun people to work with

Cons

no matter what the managers say... you can't be the perfect Cracker Barrel Employee

1.0
Dec 18, 2012
Recommend
CEO approval
Business Outlook

Pros

None that I can think of....

Cons

-poor customer service: "one stop shop" means you give your order the minute you hit your chair, you get slapped with your bill when your food comes, and we are NOT to engage you in conversation, because they want you OUT of there in 29 minutes, so they can fill the table again -how do YOU feel, as the "guest" about unused butters, jellies, honey, creamers being used over & over again, even if they fell on the floor?? -you rarely see your original server, because we have to run food to someone else's table, and we can't get back to you -filthy flatware, dishes, glasses, coffee cups...they don't take the time to clean/drain the dishwashers...I've found muffins inside of coffee cups that are supposed to be clean... -tips are average of $1 per person -looking for a REAL job, they're just hard to find, but embarassed to be serving here -this isn't customer service, this is salmonella waiting to happen...

Viewing 8278 - 8280 of 8,451 Reviews

Glassdoor has 8,577 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.