worst restaurant job I've had in 30 years - Am Restaurant Server Cracker Barrel Employee Review

1.0
Dec 18, 2012
Recommend
CEO approval
Business Outlook

Pros

None that I can think of....

Cons

-poor customer service: "one stop shop" means you give your order the minute you hit your chair, you get slapped with your bill when your food comes, and we are NOT to engage you in conversation, because they want you OUT of there in 29 minutes, so they can fill the table again -how do YOU feel, as the "guest" about unused butters, jellies, honey, creamers being used over & over again, even if they fell on the floor?? -you rarely see your original server, because we have to run food to someone else's table, and we can't get back to you -filthy flatware, dishes, glasses, coffee cups...they don't take the time to clean/drain the dishwashers...I've found muffins inside of coffee cups that are supposed to be clean... -tips are average of $1 per person -looking for a REAL job, they're just hard to find, but embarassed to be serving here -this isn't customer service, this is salmonella waiting to happen...

Explore other reviews about Cracker Barrel

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career with a reliable schedule and pay.

Cons

High stress environment with some physical adjustments.

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

This job is great overall and I really attribute a lot of the positive atmosphere to the retail manger! Lazondra is the best! She is incredibly kind, encouraging, and understanding! You’ll feel very welcome starting here! She wants the best for the store, but also the best for you as a person! She’s also definitely not afraid to get out there and help out the team! Love her!

Cons

Sometimes it’s a little slow work wise, not that the restaurant itself is slow, but you can only refold the same shirt and check on the same shoppers so many times.

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