Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,446 total reviews)
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Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Oct 30, 2011
Recommend
CEO approval
Business Outlook

Pros

I love the people I work with

Cons

The policies are a bit dated, and not only that only seem to apply to certain people. Some managers often dont know what they are doing and cause more stress in a situation than help. This is the only retail enviroment I've been in where they tell you to take items off the floor and put them in the stock room... you can't sell something that isnt on the sales floor.

2.0
Aug 19, 2011
Recommend
CEO approval
Business Outlook

Pros

There are some great people who really care for the Brand work there. The pay and bonuses are good. For the most part you know what's expected.

Cons

Too much “buddy- buddy” between direct reports and supervisors. Not a performance based company. As a DM the role is more of an area manager, very hands on. My DM became manager of the day during a visit.

1.0
Apr 3, 2011
Recommend
CEO approval
Business Outlook

Pros

good pay...that's really all I can think of for pros...but they are going to milk you for all you're worth!

Cons

70 hours a week always, must be involved every day in operations even on days off, so you never really get a day off to relax, except on your vacation...extreme hours because of early breakfast, and late dinner shifts...throws your system off completely, never feel fresh or sharp or rested. they have a digital voice-mail system that is used for communication, and you must listen twice daily, otherwise they will make you feel like an idiot if you miss something. overly structured and micromanaged systems, so majority of time spent doing paperwork and admin... people in the company are very robotic, not like real human beings, more like r2d2. EXTREMELY corporate...they do not give a crap about you or your family or anything about you...only about their precious bottom line! VERY dis-respectful...most managers are under extreme stress, so they end up treating other employees/managers badly, cursing, yelling, no tact or professionalism, etc... terrible insurance benefits, way too expensive for what you get, terrible discounts for management...35% off. only 1 meal allowed per shift as a manager, but most shifts end-up being 12-14 hours... NOT focused on true guest service, more on turning tables to increase sales, so many guests are rushed out. There are many more, but those are the main ones

Viewing 8344 - 8346 of 8,446 Reviews

Glassdoor has 8,572 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.