Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,445 total reviews)
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Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Dec 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Managers do a good job staying cool under pressure and treating employees fairly. The store usually makes an effort to ensure that all servers get an equal opportunity to earn their tips. The company fosters a good sense of teamwork--everybody is expected to pull their weight, and most employees will go out of their way to help their co-workers.

Cons

Unless Cracker Barrel is your only job, or unless you don't have many engagements beyond your work, this is going to be a tough job (for a server). Because of the extra side work, and the terribly cumbersome process of getting "checked out" to leave the store, servers are routinely forced to stay an hour or more beyond their shift.

4.0
Dec 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Salary is good for work done. Our store is very much like a family. Some negative issues, but they are quickly handled and put aside . Very much into "if not helping a guest, help someone who is." Most of the managers are quick to praise for a job well done. Very patient with new comers to the job. Fun getting to know the regular guests and establishing a rapport with them.

Cons

Certain people appear to have a little more partiality shown to them, like not doing side work , but no correcting advice from the managers. Work distribution is a little unfair. Like Hosting emplyees help in the kitchen, dining room, and retail all the time, but servers and retail don't return the favor and management supports it. S few managers have trouble getting too caught up in the rush, they take out their frustrations by yelling and singling out workers to be chastised by listening to another worker's complaint when it isn't accurate.

1.0
Dec 8, 2011
Recommend
CEO approval
Business Outlook

Pros

I can't really think of any positives that I had while I word there...I liked the people I worked with and that is about it.

Cons

The management is not qualified at all. They have horrible people skills and treat employees as if they have no other talent or life outside of work. They also penalize you for taking an approved number of days off by not scheduling you for the entire week you come back....this happened several times to servers other than myself.

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Glassdoor has 8,571 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.