Cracker Barrel reviews

3.2

49% would recommend to a friend

(8,446 total reviews)
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Julie Masino

32% approve of CEO

36% positive business outlook

Cracker Barrel has an employee rating of 3.2 out of 5 stars, based on 8,446 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cracker Barrel employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Dec 17, 2025

Just okay

Recommend
CEO approval
Business Outlook

Pros

Nice coworkers and some customers

Cons

Holidays a must, so you can’t go out of town to visit family.

3.0
Dec 15, 2025

Server - CB

Recommend
CEO approval
Business Outlook

Pros

Super Flexible Extremely nice customers Good Pay Understanding management

Cons

Not many shifts available A fast-paced work environment is a change but training should do a better job of equipping employees

1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall, the coworkers in the restaurant and in retail are friendly. Generally, there is an older staff who remain working in this less than appealing environment because they may require a job financially and may not be able to be hired because of age. T Consider as a short-term option for employment, until better opportunities become available.

Cons

Difficulty getting a person to address the paycheck issue. Took multiple calls to some unfriendly people before you could get someone who could correct errors. Left because manager ignored request for promotion, even when the corporate required training had been completed. And I possess education, experience, and have been training new staff as hired. Witnessed "firing" of a staff member by manager based on a customer hearsay, that was not supported by the other employees' testimony. Employee required to work holidays. Have clear plastic bags provided for use and required manager check of employee belongings and purses before leaving after each shift. Actually had a customer who was offended on my behalf after witnessing this check. An odd payroll option of direct deposit to a company via card.

Viewing 130 - 132 of 8,446 Reviews

Glassdoor has 8,572 Cracker Barrel reviews submitted anonymously by Cracker Barrel employees. Read employee reviews and ratings on Glassdoor to decide if Cracker Barrel is right for you.