Poor Management/Bias - Retail Sales Associate Cracker Barrel Employee Review

1.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall, the coworkers in the restaurant and in retail are friendly. Generally, there is an older staff who remain working in this less than appealing environment because they may require a job financially and may not be able to be hired because of age. T Consider as a short-term option for employment, until better opportunities become available.

Cons

Difficulty getting a person to address the paycheck issue. Took multiple calls to some unfriendly people before you could get someone who could correct errors. Left because manager ignored request for promotion, even when the corporate required training had been completed. And I possess education, experience, and have been training new staff as hired. Witnessed "firing" of a staff member by manager based on a customer hearsay, that was not supported by the other employees' testimony. Employee required to work holidays. Have clear plastic bags provided for use and required manager check of employee belongings and purses before leaving after each shift. Actually had a customer who was offended on my behalf after witnessing this check. An odd payroll option of direct deposit to a company via card.

Explore other reviews about Cracker Barrel

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Caring and extremely high energy servers, cooks and hostess. The management handles everything at the restaurant with integrity and competence. They know and love their guests. They even know what they order and their other preferences.

Cons

The cuts in hours they are forced to make due to corporate interference.

2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

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