Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 31 reviews)); "Pay was good and the onsite canteen is really useful." ((in 13 reviews)); "Good benefits and good peers" ((in 9 reviews)); "Good managers to work with" ((in 6 reviews)); "good salaries" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Upper management is oblivious to how to run a service department!" ((in 12 reviews)); "Bad management and communication of director" ((in 9 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 8 reviews)); "Poor culture." ((in 8 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews

1.0

Mar 23, 2025

What Happened to Cummins Allison

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Bizarro world meets nepotism on steroids

Cons

Be sure to avoid like the plague

Crane Payment Innovations Response

1y

Your review is appreciated, and we thank you for taking the time to share your concerns with us. We're sorry to hear about your experience and invite you to reach out to our HR team at hr.feedback@cranepi.com. Feedback like yours helps us reflect on past decisions and continue striving for better leadership, transparency, and inclusion. Best wishes from our team!

3.0

Mar 12, 2025

Great Benefits and Supportive Environment, but Job Security Concerns

Ui\ux designer

Recommend

CEO approval

Business Outlook

Pros

- The company offers excellent benefits, including annual bonuses and additional perks. - The workload is manageable, and the company ensures a good work-life balance. - The internal culture is positive, with supportive and friendly colleagues. - The company takes good care of its employees and provides a comfortable working environment.

Cons

- While the work itself may not be very challenging, it is steady and consistent. - Appraisals are not very impressive, but bonuses are provided every year. - The most significant drawback is the annual release of a few employees worldwide, which raises concerns about job security.

Crane Payment Innovations Response

1y

Thank you for your thoughtful feedback. We understand your concerns and take them seriously, which is why we invite you to share more details of your experience with our HR team at hr.feedback@cranepi.com, should you feel comfortable. Your suggestions are appreciated and will be shared with leadership for consideration.

4.0

Mar 1, 2025

Convenience Services is best team

Director

Recommend

CEO approval

Business Outlook

Pros

Business units are more autonomous now and run like true companies within CPI. I recently retired, but if I were still in the workforce, I'd say Convenience Services (formerly known as vending) is the place to be if you are considering a job at CPI. I think it is CPI's most exciting (but also complex) business unit as it involves connectivity, fintech, media, and smart vending machines of all kinds, including premium coffee! Under the leadership of Sharon Peyer, the Convenience Services team has made great strides, navigating challenges that have long made this business complex. Sharon is a leader who does the hard work, coaching and inspiring her team. She will also take on challenges that I have seen many others at CPI run away from. She's a rare leader who you can learn from and grow with.

Cons

Historically, the company was too matrixed, making it difficult to compete. This is improving under Aaron Saak and Michael Mahan, but corporate can still be very slow, too process-oriented, and too risk-averse.

Crane Payment Innovations Response

1y

We appreciate your review and will share your comments with our leadership team for discussion, as we are always striving to improve ourselves as a business. Best wishes from our team, and thanks again for sharing your feedback.

Viewing 28 - 30 of 298 Reviews

Jobs at Crane Payment Innovations

Service Technician

Scotland, SD

View job

Mechatronics Engineer

Oldham, SD

View job

Field Service Technician I

Field Service Technician I

Principal Solutions Engineer