Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 31 reviews)); "Pay was good and the onsite canteen is really useful." ((in 13 reviews)); "Good benefits and good peers" ((in 9 reviews)); "Good managers to work with" ((in 6 reviews)); "good salaries" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Upper management is oblivious to how to run a service department!" ((in 12 reviews)); "Bad management and communication of director" ((in 9 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 8 reviews)); "Poor culture." ((in 8 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

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Crane Payment Innovations

Part of Crane NXT

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

298 reviews

1.0

Jun 28, 2024

Stay FAR FAR Away!

Service

Recommend

CEO approval

Business Outlook

Pros

Good people in the field trying to do their job.

Cons

Upper management is oblivious to how to run a service department! Cummins Allison was a succesful privately owned company until a little over four years ago when CPI purchased. First thing CPI did was bring in new leadership from the outside which was the beginning of the downfall. We are under the third leadership group in four years, all came in knowing nothing about the business. Current leadership is failing miserably and the CEO isn't doing anything about it. Good, experienced employees are leaving, morale is at an all-time low.

1.0

Nov 21, 2023

Nepotism at its best

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Still able to plan my day as I best feel fit.

Cons

Upper management are the worst yet they keep their jobs.

Crane Payment Innovations Response

Your feedback is appreciated, and we thank you for taking the time to share your concerns with us. We would like to better understand your specific concerns, so if you are comfortable, please share more details about your experience by contacting Human Resources at hr@cranepi.com. In the meantime, your comments are being shared with our leadership team for discussion.

1.0

Oct 25, 2023

Not good

Technician

Recommend

CEO approval

Business Outlook

Pros

Only 3 micro managers per tech

Cons

So many things we're bad with this place

Viewing 28 - 30 of 298 Reviews

Jobs at Crane Payment Innovations

IT Site Support Analyst

Field Service Technician I

Field Service Technician I

Field Service Technician I

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Ratings by category

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Stay FAR FAR Away!

Nepotism at its best

Not good

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