Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 33 reviews)); "Pay was good and the onsite canteen is really useful." ((in 12 reviews)); "Good benefits and good peers" ((in 10 reviews)); "good coworkers at most locations" ((in 6 reviews)); "Good managers to work with" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Poor management" ((in 17 reviews)); "Upper management is oblivious to how to run a service department!" ((in 11 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 9 reviews)); "Bad management and communication of director" ((in 9 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

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Crane Payment Innovations

Part of Crane NXT

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by category

3.4

Work/Life balance

3.3

Diversity & inclusion

3.0

Compensation and benefits

2.8

Culture & values

2.6

Senior management

2.5

Career opportunities

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

298 reviews

1.0

Jan 28, 2022

Opaque

Senior field service technician

Recommend

CEO approval

Business Outlook

Pros

I wish I had some

Cons

Completely non-transparent, bottom line focused, borderline dirty

1.0

Dec 9, 2020

Seriously?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The parking is free and there is a Wegmans close by

Cons

The company is driven by product delivery not QUALITY product delivery. Cash is no longer king and the company has failed to keep up. What the heck is a PayPod? When it falls flat what do you do? Come out with PayPod2. The micromanagement goes all the way to the CEO to the point of banning steel bladed knives because someone in manufacturing cut their themselves. Next they will ban paper due to paper cuts. Ownership is non existent. The people that actually cared have either left or were laid off. I believe that the 150 year old R.T. Crane cult has come to it's rightful end

1.0

Oct 29, 2020

All that glitters is not gold

Senior manager

Recommend

CEO approval

Business Outlook

Pros

CPI is a leader in the Cash Handling business - significantly enhanced when they purchased MEI

Cons

The Company Culture is not healthy - lots of cliques - lack of trust - non-visionary. Cash is no longer King and that fact is starting to sink in but too slowly

Viewing 40 - 42 of 298 Reviews

Jobs at Crane Payment Innovations

IT Site Support Analyst

Field Service Technician I

Field Service Technician 1

Field Service Technician I

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Opaque

Seriously?

All that glitters is not gold

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