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Crane Payment Innovations

Part of Crane NXT

Engaged Employer

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)
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Michael Mahan

49% approve of CEO

41% positive business outlook

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews
3.0
Aug 20, 2025

Hectic

Recommend
CEO approval
Business Outlook

Pros

Paid to drive Decent amount of freedom My local manager is very nice and accommodating

Cons

Very hectic company. Nothing seems planned. Not sufficient training would like more in depth not two hours looking at a two pocket and then the rest is learned in a computer screen. No communication or very little especially from branch to branch and corporate. We are straying far from money for example we are now cleaning shoe boxes at dsw and calibrating scales at target. I know many people at CPi left their past companies because they kept picking up pointless contacts that stray far from the company’s main focus like money for us. I don’t think a distinguished bank would want to know we also clean shoe boxes and we don’t wanna keep going further down that rabbit hole

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Crane Payment Innovations Response
10mo
We appreciate the time you took in sharing your experience and understand your concerns around training, communication, and clarity regarding new service lines. As we expand our offerings to meet evolving customer needs, we recognize the importance of ensuring our teams are well-prepared and supported. Feedback like yours helps us identify where we need to improve and if you feel comfortable, we invite you to share your feedback with our HR team at hr.feedback@cranepi.com. We’re constantly working to balance innovation with focus, and your perspective is important on how that impacts our business.
3.0
Aug 18, 2024
Recommend
CEO approval
Business Outlook

Pros

A lot of overtime available

Cons

Very under paid for what we do

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Crane Payment Innovations Response
1y
We appreciate you sharing your review and understand that compensation is a crucial aspect of job satisfaction. We will discuss this further with our leadership team to explore how we can align expectations and ensure that everyone is valued for their contribution.
3.0
Sep 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Beautiful site, good co-workers, decent flexibility

Cons

Silly rules, uncertain future, not following their own resolution.

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Crane Payment Innovations Response
2y
Your feedback is appreciated, and we thank you for taking the time to share your review with us. If you're comfortable, we invite you to provide more details about your experience by contacting Human Resources at hr@cranepi.com. Your insights can give valuable perspectives that help us assess and address any discrepancies between our values and the employee experience.
Viewing 91 - 93 of 298 Reviews

Glassdoor has 356 Crane Payment Innovations reviews submitted anonymously by Crane Payment Innovations employees. Read employee reviews and ratings on Glassdoor to decide if Crane Payment Innovations is right for you.