Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 31 reviews)); "Pay was good and the onsite canteen is really useful." ((in 13 reviews)); "Good benefits and good peers" ((in 9 reviews)); "Good managers to work with" ((in 6 reviews)); "good salaries" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Upper management is oblivious to how to run a service department!" ((in 12 reviews)); "Bad management and communication of director" ((in 9 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 8 reviews)); "Poor culture." ((in 8 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (298 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews

4.0

Sep 13, 2025

Developers vs managers

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

Good for Managers not so good for developers

Cons

Too many formal procedures like Appraisals, Improvements

Crane Payment Innovations Response

9mo

Thank you for sharing your experience. We recognize that procedures can feel rigid at times, and while these processes are designed to support growth and consistency, we’re actively reviewing how they impact different roles across the company. Your feedback helps us identify where we can be more flexible and responsive, as we’re committed to creating an environment where both managers and developers feel equally supported. If you’d like to share more about your experience in detail, we invite you to reach out to our HR team at hr.feedback@cranepi.com.

2.0

Aug 21, 2025

Leadership Behavior Erodes Trust and Culture

Manager

Recommend

CEO approval

Business Outlook

Pros

A few resilient VPs continue to do their best to strengthen and grow this business. I’m staying because, with their teams behind them, I believe they can outsmart and outmaneuver our new President.

Cons

Our President lied directly to employees. After a major RIF late last year, he came to our manufacturing site and assured us with full confidence that the business had been “right sized.” Yet within three months, after saddling the Convenience Services and Service business units with millions in unexpected allocated expenses, he ordered two more RIFs to make his numbers look better. He retaliates against strong, strategic leaders who challenge him, and morale is suffering as a result.

Crane Payment Innovations Response

9mo

Thank you for your candid feedback and we’re sorry to hear about your experience. We understand that recent shifts within the organization have impacted how some employees feel about where the company is heading, resulting in different questions and concerns. We respect your desire for transparency, fairness, and stability in leadership and would love to continue this conversation further. If you’re open to sharing more, please don’t hesitate to contact our HR team at hr.feedback@cranepi.com.

1.0

Aug 20, 2025

Negative Changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the ability to work remotely/hybrid has been a significant benefit

Cons

I've been with this company for several years, and it has been a fairly decent place to work until recently. With the arrival of new leadership, the work environment has changed significantly. The new management team tends to micromanage and does not seek or value employee input. This shift from a previously collaborative and self-managed environment to one where directives are imposed has been challenging. It feels like our experience and advice are overlooked, which has impacted morale. I hope the leadership will consider more employee feedback in the future.

Crane Payment Innovations Response

9mo

Thank you for taking the time to share your experience. We understand that transitions in leadership can bring about changes, and we recognize that this can be challenging, especially when it impacts how employees experience day-to-day operations. Your feedback is important to us, and we appreciate your perspective on the evolving work environment. While we may not always be able to respond to every concern directly, we are committed to fostering a workplace culture where all employees feel heard and respected. If you’d like to share more about your experience or offer additional comments, please feel free to reach out to our HR team at hr.feedback@cranepi.com.

Viewing 16 - 18 of 298 Reviews

Jobs at Crane Payment Innovations

Service Technician

Scotland, SD

View job

Field Service Technician I

Mechatronics Engineer

Oldham, SD

View job

Field Service Technician I

Field Service Technician I