Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 32 reviews)); "Pay was good and the onsite canteen is really useful." ((in 11 reviews)); "Good benefits and good peers" ((in 9 reviews)); "Good managers to work with" ((in 6 reviews)); "career opportunity" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Upper management is oblivious to how to run a service department!" ((in 11 reviews)); "The worst thing about CPI is their culture." ((in 9 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 8 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 8 reviews)); "Too much internal communication, no focus on the customer" ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews

1.0

Apr 10, 2021

Wonderful family owned company slaughtered by corporate conglomerate

Engineer

Recommend

CEO approval

Business Outlook

Pros

It was a decent job and company with great family values and appreciation for its employees then it was acquired be a much larger company that gutted its core values and products.

Cons

Using a pandemic to cut so many good people that staff is over worked and under paid. To make matters worse as things pick up and the business recovers they refuse to rehire the already trained and good employees laid off during the pandemic.

3.0

Apr 3, 2021

Decent - If you can handle a large workload and can deal with pressure.

Field service technician

Recommend

CEO approval

Business Outlook

Pros

Benefits are decent albeit limited in options. Their training is thorough (at least in-person training, the lack of it during the pandemic makes the job incredibly challenging). Coworkers are generally polite and are helpful when they’re able to assist

Cons

Long hours, mandatory overtime, massive service distances and many, many contracts to satisfy with few employees. Lack of support from senior engineers. Pay seems decent at first, but raises are low and expectations / knowledge base for performing maintenance is all encompassing, it should come with higher pay. They recently created levels with job duties assigned to them, and pay scales for each level, however the demand of the work forces the branches to ignore these levels: level 1 technicians required to perform level 2-3’s duties are standard and expected. Service technicians are generally overworked. Acquiring parts for repairs is a challenge due to shipping / lack of availability / management who refuse to maintain stock in office locations. Some products appear to have design flaws which create problems with customer relations.

1.0

Mar 31, 2021

Worst management

Director

Recommend

CEO approval

Business Outlook

Pros

Employees are very nice and don't see any other pros.

Cons

Worst management especially in IT, they don't have any vision for technology as most of their application is outdated. Dumbest IT management I have even seen.

Viewing 181 - 183 of 298 Reviews

Jobs at Crane Payment Innovations

Field Service Technician I

IT Site Support Analyst