Crane Payment Innovations reviews

Present management lacks vision. The Voice of Customers and that of Associates is ignored.

The culture is the worst I’ve ever been a part of. The problem really does start at the top with the CEOs leadership. The leadership team of CPI has very little autonomy to run the business as they wish. They hire really talented people and then run them to the ground with weekly reports (“Hey boss, here’s everything I did this week”) and stringent ways of working. They don’t value diverse thinking - at all. They don’t even pretend to want to listen. They have laid off so many people and no one feels secure in their jobs. They are also losing people faster than they can replace them. It’s a real shame - the people there are really great and would do anything to help one another but the leadership and culture is truly awful.