Does Crane Payment Innovations pay their employees well?

According to anonymously submitted Glassdoor reviews, Crane Payment Innovations employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Crane Payment Innovations. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Crane Payment Innovations?

44% of Crane Payment Innovations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crane Payment Innovations 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Crane Payment Innovations?

Field Service Technician (14) , Engineer (11) , Software Engineer (10) , Technician (10) , Manager (9) , Director (6) , Sales Representative (5) , Senior Software Engineer (4) , Administrative Assistant (3) , Engineering Manager (3) , Field Service Engineer (3) , Intern (3) , Product Manager (3) , Senior Design Engineer (3) , Software Developer (3)

What are the pros of working at Crane Payment Innovations according to real employee reviews?

"The people I worked with on a daily basis were great and made the job better than it had any right to be." ((in 32 reviews)); "Pay was good and the onsite canteen is really useful." ((in 11 reviews)); "Good benefits and good peers" ((in 9 reviews)); "Good managers to work with" ((in 6 reviews)); "career opportunity" ((in 6 reviews))

What are the cons of working at Crane Payment Innovations according to real employee reviews?

"Upper management is oblivious to how to run a service department!" ((in 11 reviews)); "The worst thing about CPI is their culture." ((in 9 reviews)); "Annual layoffs, lack of vision and no real direction." ((in 8 reviews)); "Current leadership is failing miserably and the CEO isn't doing anything about it." ((in 8 reviews)); "Too much internal communication, no focus on the customer" ((in 8 reviews))

What are employees saying about Crane Payment Innovations layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crane Payment Innovations layoffs and their outlook for job security at Crane Payment Innovations in 2026.

What are the top reviewed Crane Payment Innovations locations?

Malvern , Mount Prospect , Columbus , Williston , Chicago , New York , Dallas , Indianapolis , Birmingham , Houston , Las Vegas , New Orleans , Philadelphia , Salt Lake City , Dallas City , Jamestown , Madison , Mineral Point , Pewaukee , Tucson , Michigan Center , Oklahoma City , Tulsa , Louisville , Washington , Rocky Mount , Amarillo , Arlington , Knoxville , Nashville

Crane Payment Innovations reviews

2.8

44% would recommend to a friend

(298 total reviews)

Michael Mahan

49% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (298 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

298 reviews

1.0

Mar 8, 2021

Sneaky

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Salary, 401k Match, Access to benefits (although medical is very very high cost and high deductible plan)

Cons

Lack of integrity from management towards employees and customers. If you are a current customer - run, do not walk from this company if you value a transparent relationship and would like to work with a company who values your business. If you are looking to work at CPI, know your management team will be unethical and throw you under the bus when they fail. There is no win win here. The management teams here are some of the most mis-leading dishonest people in the industry.

4.0

Mar 5, 2021

Average job

Technician

Recommend

CEO approval

Business Outlook

Pros

progression, culture, breaks, friendly, schedule

Cons

salary, place too far from city center

1.0

Mar 2, 2021

Don’t Believe the “Hype”

Engineer

Recommend

CEO approval

Business Outlook

Pros

Office is decent. Location is ok if you live in the western Philadelphia suburbs (close to major highways)

Cons

Be wary of some of the good reviews. Both the overall and CEO approval ratings have gone up in recent months; an effort to help curb a lot of negative responses. How to put this lightly...CPI is a sinking ship. They cannot attract new talent for a variety of reasons; pay, location, benefits, etc. Those, who had the means to do so, have already left. Good associates with a wealth of experience and knowledge with previous iterations of CPI (MEI, Mars) have either long since left or, as they were usually well-compensated, been terminated. What’s left is incompetent management with a lack of quality associates. Since acquiring MEI from Bain Capital, Crane Co has slowly, but surely, squeezed the profit and from this once thriving company. If this version of “lean” was their goal, they’ve definitely succeeded.

Viewing 187 - 189 of 298 Reviews

Jobs at Crane Payment Innovations

Field Service Technician I

IT Site Support Analyst