Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews
5.0
Dec 17, 2016
Recommend
CEO approval
Business Outlook

Pros

The management, voted too 30 Greatest places to work, there isn't the usual call center drama

Cons

There is nothing negative to say

5.0
Dec 11, 2016

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Credit Acceptance is a wonderful place to work. Casual dress code, HQ has an onsite cafeteria with different restaurant/food truck catering in each day, and lots of events for the employees to participate in (yoga, parties, volunteer events). The part that I appreciate the most about the company is that they really appreciate everyone's opinion and make you feel like a valued member of the team. The CEO holds townhall events, as do the departments, which allows everyone to ask questions. You feel like a valued member of the team starting on day 1.

Cons

I cannot think of any.

5.0
Nov 17, 2016

2nd opinion (Utah)

Recommend
CEO approval
Business Outlook

Pros

Opportunity is what YOU make of it. A lot like owning your own business except there is a guaranteed salary plus commission plus benefits. Great benefits, health insurance, 401k, car allowance, Health savings account contributions (employer), paid holidays, great time off, many more. Good Base pay When I took over my territory it was greatly underperforming and now Credit Acceptance is the number 1 volume subprime lender in Colorado. My income has increased just over 60% in 3 years. Translation: very hard work pays off! Work from home. Set your own schedule Lots of training, training, and more training.

Cons

This is not a job for someone that is not at the top of their game. There is a lot of competition in some states and less in others. I am in an EXTREMELY competitive market and it requires a high level of persistence, drive, resolve and the ability to focus on the positive aspects of our business rather than the negative ones. Not every dealer is a good fit for our product yet almost all think they want it. This job does require telling some dealers not at this time. This is not just a sales job. It requires a lot of time training. Often times you are training other people with poor sales skills and it requires a lot of patience and time training those individuals. Prospecting face to face is required to be successful. Requires good follow up skills. There are going to be a lot of no's. Having thick skin and drive for success is also required. You have to be willing to hold others accountable starting with yourself. .

Viewing 694 - 696 of 869 Reviews

Glassdoor has 907 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.