Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 907 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (203) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 105 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 66 reviews)); "Work life balance is great" ((in 64 reviews)); "Very corporate but people are great." ((in 49 reviews)); "The organization has great team members." ((in 31 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 19 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 8 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (869 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews

5.0

Sep 27, 2016

Committed to Employee Success

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of companies will say one thing and then do something completely different. This is not the case with Credit Acceptance! One of the most attractive points of our organization is our strong focus on employee development and promotion. It doesn't seem a week goes by that I don't read of a team member accepting a role within another department or receiving a promotion. It's such a refreshing feeling to know that Credit Acceptance really does value team members and wants to see everyone be successful in their career!!

Cons

There are really no cons to working at Credit Acceptance. If I have to comment on something, I would say it would be nice to have a little more variety in the Guestraunt program.

5.0

Sep 26, 2016

Great Place To Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you have a great attitude, want to learn this business, work hard and are able to produce great results you will be very successful here. There are countless examples of individuals who started at the bottom and are now senior leaders or C-level executives. The Company has a listening culture that is driven from the top down. It's not uncommon for the CEO to sit down with team members to get their feedback and ideas. Then he does something with it. This same approach trickles down from senior leaders all the way to team leaders. It's a unique listening culture where lots of great ideas have surfaced and led to some solid results. If you've seen the TV show Undercover Boss...........that's just another day at the office at Credit Acceptance.

Cons

If you're looking for something easy or don't have a great attitude you should look elsewhere. You won't last here.

5.0

Sep 21, 2016

Best career decision - ever!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Before starting at Credit Acceptance, I had never worked for a company that truly cares about it's team members. I remember watching the fun videos on YouTube when I was considering a career change and I was absolutely hooked! Everyone at Credit Acceptance is happy, supportive, and genuinely wants to keep getting better every day. We work hard, but we have a lot of fun doing it. Everyone has a voice and everyone is valued. I really do enjoy coming in to work every day.

Cons

The weight I've gained from all of the pot lucks and lunches!!!

Viewing 727 - 729 of 869 Reviews

Jobs at Credit Acceptance

Senior Manager, Go-to-Market Growth Strategy

Senior Analyst, Predictive Analytics and Machine Learning

Associate/Mid Level/Senior Analytics Reporting Analyst

Director of Sales Strategy and Analytics