Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 907 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (203) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 114 reviews)); "Good pay and can construct your own schedule" ((in 65 reviews)); "Work life balance is great" ((in 62 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 37 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(869 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

869 reviews

5.0

Sep 20, 2016

Great place to work & be a part of a team that makes a difference!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance creates an environment throughout the company that really embodies culture and growth potential. We are in the midst of expansion due to our company growth, so we look to internal employee growth first. Processes in place to really make sure we get the best and right people in place to add to our team.

Cons

Work from home option would be a great option.

4.0

Sep 16, 2016

What is PRIDE?

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

Like most companies, Credit Acceptance has our "lingo" and our language. Unlike most companies, it is truly institutionalized here. When I first started, I had read about this thing called PRIDE. I thought hmmmmmm....that is probably just the mission statement-of-the-month, or something that everyone is supposed to know about but doesn't really do anything with. Well...I was mistaken. I observed early on that not only is it a "household acronym" around here, people have it posted on their refrigerators at home and believe in it so much that it spills in to life outside of work! So what is it and why does it work? It stands for Positive, Respectful, Insightful, Direct and Earnest. Our approach to work...and guess what? It is in everyone's performance review and that is why it works. People are measured on their PRIDE and held accountable to the Credit Acceptance golden rule. THAT is something that I have not encountered before in my career and I have worked a lot of years........it is such a simple concept and when followed consistently, everyone is pretty happy at work!

Cons

I think that we need to share more of our PRIDE stories with each other more than we do so that we are constantly reminded of what we truly believe in. I am certain there is something going on every day that supports this belief.

5.0

Sep 16, 2016

Really is a Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Listening culture deeply ingrained, feedback is sought and acted on Twice annual reviews with clear feedback and raises Great bonus structure

Cons

Hard to imagine working somewhere else now

Viewing 730 - 732 of 869 Reviews

Jobs at Credit Acceptance

Senior Manager, Go-to-Market Growth Strategy

Senior Analyst, Predictive Analytics and Machine Learning

Director of Sales Strategy and Analytics

Associate/Mid Level/Senior Analytics Reporting Analyst

Senior Strategy Analyst