Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 908 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (204) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 113 reviews)); "The pay is great and the fun you have doing your job is even better." ((in 71 reviews)); "Work life balance is great" ((in 61 reviews)); "Very corporate but people are great." ((in 50 reviews)); "Team members are great and helpful." ((in 33 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 21 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 6 reviews)); "limited opportunities to beat competition" ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Los Angeles , Phoenix , Dallas , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Miami , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City

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Credit Acceptance

Credit Acceptance reviews

4.1

69% would recommend to a friend

(870 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Work/Life balance

4.3

Compensation and benefits

4.2

Culture & values

3.8

Senior management

3.6

Career opportunities

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 870 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

870 reviews

5.0

Jun 2, 2019

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with intelligent hardworking people every day makes the job much more fulfilling

Cons

Growth in the Finance department can be slow.

5.0

Feb 27, 2019

Collections - Best team in IT

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Leadership promptly recognizes employee effort and provides ample opportunities for career advancement. I got promoted twice within 1.5 years of employment. Lots of opportunities to learn business processes, experienced team members are very humble and always happy to share knowledge. Very friendly and approachable managers, great team culture and positive work environment. Bureaucracy and Corporate politics do not exist here. Work from home facilities, flexible hours, and great work life balance, clear expectations from leadership.

Cons

Too many changes in the IT department in a short period of time - however higher management puts lot of effort for smooth transition.

5.0

Feb 22, 2019

MAM

Mam

Recommend

CEO approval

Business Outlook

Pros

Excellent product, training and company culture. Allowed to do my job without being micromanaged. Great benefits package with car allowance, 401k match and uncapped commission. Promotes from within.

Cons

The CRM was built from within and doesn’t always work like it’s supposed to. KPIs are challenging if you’re not prepared to work hard. Not always quick to make changes, too conservative at times.

Viewing 733 - 735 of 870 Reviews

Jobs at Credit Acceptance

Director of Sales Readiness

Associate/Mid Level/Senior Analytics Reporting Analyst

Director of Sales Strategy and Analytics

Vice President, Business Management and Performance

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Great Company

Collections - Best team in IT

MAM

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