Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 114 reviews)); "Good pay and can construct your own schedule" ((in 65 reviews)); "Work life balance is great" ((in 62 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 37 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(867 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Oct 13, 2016

Credit Acceptance: Life Changing for Customers and Team Members, Alike.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Committed to the success of Team Members both professionally and personally Excellent work/ life balance The ability to have open and direct dialogue with Team Members at all levels

Cons

Due to rapid growth, some of the policies and procedures are not as defined as one would expect Longer than expected turn around time for requests made to other departments

5.0

Oct 12, 2016

Great company, great team members, great product!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Clear expectations communicated throughout the organization - with all team members working towards the same goals. Growing company provides tremendous career opportunities for team members.

Cons

There are none at this time

5.0

Oct 12, 2016

"Great Place to Work" - Agree 100%

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This is truly a great place to work! The company culture is very different than any of the previous companies I've worked for. It's a relaxed atmosphere, where value is placed on work quality, work/life balance and it rewards high performers. The different teams work together well and focus on doing what's best for the company.

Cons

I have not witnessed any downsides of working at Credit Acceptance. I am fairly new to the company, but cannot find any faults or major issues.

Viewing 778 - 780 of 867 Reviews

Jobs at Credit Acceptance

Video & AI Content Creator

Director of Sales Readiness

Vice President, Business Management and Performance

Director of Sales Strategy and Analytics