Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 114 reviews)); "Good pay and can construct your own schedule" ((in 65 reviews)); "Work life balance is great" ((in 62 reviews)); "Very corporate but people are great." ((in 51 reviews)); "The organization has great team members." ((in 37 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

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Credit Acceptance

Credit Acceptance reviews

4.1

69% would recommend to a friend

(867 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Work/Life balance

4.3

Compensation and benefits

4.2

Culture & values

3.8

Senior management

3.6

Career opportunities

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

867 reviews

5.0

Oct 19, 2016

HR Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Credit Acceptance is a great place to work, where team members are well-paid and treat each other with respect. The company is growing rapidly and there are many career advancement opportunities, especially because CA often promotes from within.

Cons

Some benefits could be improved (maternity leave) and some departments/jobs need additional flexibility in schedules. Some managers could use "soft skills" training on how to be better leaders/coaches.

5.0

Oct 15, 2016

Great People, Great Culture, Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At Credit Acceptance, everyone has a voice and an ability to impact the organization; whether it is as simple as new coffee flavors, process improvement, or a significant strategic idea that drives the performance of the company. You are empowered to take ownership of your career and provided the tools necessary for professional and personal growth. We work hard but have fun at the same time and everyone shares a common goal of achieving outstanding results. Joining Credit Acceptance was truly the best move I could have made for my career.

Cons

I believe most companies can find ways to become more efficient and look for gaps or redundancies in processes; and we are no exception. The good thing is that we have the right leaders in place that promote feedback from those doing the work and strive for continuous improvement.

4.0

Oct 13, 2016

Credit Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Listening culture. Very generous bonuses for their top performers. Flexible scheduling. Plenty of opportunity to advance.

Cons

None at this time.

Viewing 775 - 777 of 867 Reviews

Jobs at Credit Acceptance

Senior Analyst, Predictive Analytics and Machine Learning

Senior Manager, Go-to-Market Growth Strategy

Director of Sales Strategy and Analytics

Associate/Mid Level/Senior Analytics Reporting Analyst

Director, Predictive Modeling and Machine Learning

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