Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.1 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 69% of employees would recommend working at Credit Acceptance to a friend and 69% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

69% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 108 reviews)); "Good pay and can construct your own schedule" ((in 68 reviews)); "Work life balance was great" ((in 65 reviews)); "Very corporate but people are great." ((in 50 reviews)); "Team members are great and helpful." ((in 33 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 19 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "micro management, pay, favoritism, management," ((in 7 reviews)); "Less growth opportunity." ((in 6 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.1

69% would recommend to a friend

(867 total reviews)

Vinayak Hegde

77% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Sep 13, 2016

Growth, Opportunity and Stability

Senior leader

Recommend

CEO approval

Business Outlook

Pros

This is a company that believes in hard work, dedication and continuous improvement to get better at what we do. If that sounds like a fit for you then the sky is the limit.

Cons

I can not think of any cons....again if you enjoy working in a fast paced environment you will love it here. If you want slower pace and no improvement in process / innovation then this is not the company for you.

3.0

Sep 9, 2016

Internal Collections

Internal collector

Recommend

CEO approval

Business Outlook

Pros

Great place to work Lots of employee activities Flexible Business hours aren't to bad

Cons

The customers can tend to be a little on edge at times. Management sometimes spends to much time micromanaging not focusing on the actual company and keeping The team productive.

3.0

Aug 26, 2016

overall decent place

Collection specialist

Recommend

CEO approval

Business Outlook

Pros

great perks. lots of events. management does listen to feedback. make sure that you voice your opinions clearly and professionally to them

Cons

There is not room to advance. If you want to move around within the company you would have to move to Detroit.Supervisors are extremely messy and tell your business. Don't trust any sups.

Viewing 793 - 795 of 867 Reviews

Jobs at Credit Acceptance

Video & AI Content Creator

Director of Sales Readiness

Vice President, Business Management and Performance

Director of Sales Strategy and Analytics