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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.0

      67% would recommend to a friend

      (864 total reviews)

      Vinayak Hegde

      36% approve of CEO

      67% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.4

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.7

      Senior management

      3.6

      Career opportunities

      Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      864 reviews
      1.0
      Jul 13, 2019

      DO NOT ACCEPT A JOB as Market Area Manager! ALL HYPE

      Market area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits 2 free weeks in Detroit Work Remotely

      Cons

      Lacking in leadership No culture Unprofessional Unrealistic goals Most of the DOS are narcissistic. No direction/ Lacking vision from leadership. Don’t believe the hype with the “Top places to work” total BS!

      1.0
      Nov 25, 2017

      Market Area Manager

      Market area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home need discipline and time management skills. The training is good but it’s all corporate and not for the real world

      Cons

      Used to be Great Place to Work but no more. They have taken long term Market Area Managers and cut their markets twice the time I was there. You build up a good territory and they cut it. $40K hit in pay from being one of the best in the company to a terrible market. Dealers are suffering. Don’t fall into the thinking it’s a $100k job not even close anymore.

      1.0
      Jan 16, 2023

      Zero Stars at Cr*p Acceptance

      Credit/funding analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Health and 401 Benefits, PTO, Flexible schedule if slow you can leave early or start later at times based on the needs of the business

      Cons

      Technology is highly lacking and does not sync up with the local internet provider. CAPS was nothing but slow and full of errors. Upper management is extremely micro-managing, anxiety causing, and stalks your work without a minute's notice. The company prides themselves on their core values but does not act upon them or mirror them. Management is extremely strict and plays favorites. They expect you to know a 117 funding manual and all job aids from the very beginning without any understanding and minimal training. If you have a family emergency, it will be held against you until they terminate you because there is no understanding about people living life and experiencing a loss or challenge.

      Viewing 10 - 12 of 864 Reviews
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      Glassdoor has 902 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.