Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 110 reviews)); "Good pay and can construct your own schedule" ((in 70 reviews)); "Very corporate but people are great." ((in 50 reviews)); "Team members are great and helpful." ((in 29 reviews)); "Training and support are great" ((in 21 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

5.0

Apr 4, 2018

Great Receuiter

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I just recently was hired at credit acceptance and my experience with the recruiter Raquel was amazing !! She went above and beyond . She is very encouraging and insightful !

Cons

There are no cons to report

2.0

Mar 26, 2018

Rich get richer, poor get poorer - which side are you on?

Dsc analyst

Recommend

CEO approval

Business Outlook

Pros

The people are very nice. The money is nice. I made friends that I still hang with. It's a normal job in the 1st world.

Cons

A lot of people that work there don't have exposer to how the deals are done and how corrupt the business is, well because every one is paid based on the deal being signed and not based on how it actually affects lives. I've seen and reported a lot of unethical practices and they just ignore it because it makes them money by allowing it. Managers are just cuddle duds. Think email is actually work. Nobody understands anything the president says but he has a beautiful accent so he is always right. It's just like most other companies, good for a job but not unique in special... any extraordinary way. Luckily I found a better job and rolled off the lot. Imagine Thelma and Louise. It's still a good place to work though.

5.0

Jul 17, 2017

Great Company and Culture

Market area manager

Recommend

CEO approval

Business Outlook

Pros

I have been in the Auto Finance business for 10+ years working at some of the major banks in our industry. I can say without a doubt Credit Acceptance is by far the best company I have had the pleasure to work for. The culture is fantastic from top management all the way down the chain. The opportunity to grow with the company is available if you apply yourself and use the tools they give you to grow your business. There is an open door policy with management and always feel comfortable talking about any problems or suggestions. I highly recommend CAC.

Cons

I can honestly say I have nothing to say negative.

Viewing 145 - 147 of 867 Reviews

Jobs at Credit Acceptance

Vice President, Business Management and Performance

Video & AI Content Creator

Director of Sales Readiness

Director of Sales Strategy and Analytics