Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
1.0
Dec 4, 2025

Run!!!!!

Recommend
CEO approval
Business Outlook

Pros

Good money and good benefits

Cons

Horrible product. Unrealistic goals. Micromanagement in every aspect. They track you like helicopter Moms.

2.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay, flexible work schedule

Cons

A lot of driving, basically all you do is drive to dealerships. Your job hinders on dealers doing business with the company and you are reprimanded if they don’t even when you don’t have the best calls or the market is down

3.0
May 5, 2025

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Better than working 12 hour days at a car dealership

Cons

Micromanaged, retaliatory for bad surveys, look for ways to get rid of employees instead of coach.

Viewing 157 - 159 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.