Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 110 reviews)); "Good pay and can construct your own schedule" ((in 70 reviews)); "Very corporate but people are great." ((in 50 reviews)); "Team members are great and helpful." ((in 29 reviews)); "Training and support are great" ((in 21 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

1.0

Apr 2, 2025

Open door policy is a sham

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary was decent and up to the mark of the market

Cons

I have personally seen 3 to 4 people who were let go. They were good resources to the team. They hardly care about your loyalty. I was also let go without even telling me what was my issue. Let alone talking to me and resolving the issues.

3.0

Mar 21, 2025

No Diversity and Micromanaging

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is remote first

Cons

Supervisors micromanages, no diversity on the teams, everyone is too nosey and wants to be in there co workers business

4.0

Feb 18, 2025

FEEDBACK

Market area manager

Recommend

CEO approval

Business Outlook

Pros

I understand why this company is in the TOP 100 of the best places to work for the past 11 years in a row. Everyone is so friendly and willing to help you succeed in your field.

Cons

If not coming from the car industry it can be intimidating having to learn a whole new industry but with that said the team you have supporting you helps make this transition a lot smoother.

Viewing 160 - 162 of 867 Reviews

Jobs at Credit Acceptance

Director of Sales Strategy and Analytics

Senior Database Reliability Engineer

Staff Software Engineer, Engineering

Director of Sales Readiness