Is Credit Acceptance a good company to work for?

Credit Acceptance has an overall rating of 4.0 out of 5, based on over 905 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 68% of employees would recommend working at Credit Acceptance to a friend and 68% have a positive outlook for the business. The best reviews about Credit Acceptance have been left by employees working as Supervisor , Manager and Market Area Manager .

Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"Good Benefits and discounts everywhere." ((in 107 reviews)); "Good pay and can construct your own schedule" ((in 68 reviews)); "Work life balance was great" ((in 62 reviews)); "Very corporate but people are great." ((in 52 reviews)); "The organization has great team members." ((in 34 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 20 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Sometimes management showed favoritism to certain employees" ((in 7 reviews)); "Less growth opportunity." ((in 6 reviews)); "limited opportunities to beat competition" ((in 5 reviews))

What are employees saying about Credit Acceptance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance layoffs and their outlook for job security at Credit Acceptance in 2026.

What are the top reviewed Credit Acceptance locations?

Southfield , Detroit , Henderson , Houston , New York , Las Vegas , Atlanta , Chicago , Phoenix , Dallas , Los Angeles , Denver , Baltimore , Tampa , Milwaukee , Charlotte , Minneapolis , Seattle , Jacksonville , Green Bay , Austin , Texas City , Colorado Springs , Boston , Peoria , Syracuse , Michigan Center , Little Rock , Johnson City , Nashville

Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (867 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews

4.0

Jun 23, 2021

Good Company with a Great work life balance

Market area manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. You have the flexibility in schedule and it's not your typical 9-5 job, but you may have to take a phone call later in the evenings and be somewhat available on weekends to help dealers. The company provides a cell phone along with a laptop and a majority of your time you can work from home. The company takes care of their employees along with flexibility in vacation time.

Cons

Your selling deep subprime lending which includes high fees (some calls are competitive) but the dealer can only offer CAC backend products. Their are some exceptions to this.

4.0

Apr 29, 2021

Great company

Senior collector

Recommend

CEO approval

Business Outlook

Pros

Great company , cool people , cool vibes

Cons

Terrible customer, stress-full, stressed, crying

5.0

Jan 14, 2021

Best company I have ever work for

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

The pay, you can do as much full time as you want.. I literally love this job.. but what really made me love them today is the fact they have us additional hours to use for days like Juneteenth.. they say don’t give all your hours to company’s because they don’t care.. I’ve have problems with my internet to where I couldn’t start on my actual day and they changed my start date, if I can’t work a day and don’t have pro they let me make it up.. this company really cares about there employees and I love it

Cons

I don’t have any cons

Viewing 226 - 228 of 867 Reviews

Jobs at Credit Acceptance

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