Credit Acceptance reviews

4.0

68% would recommend to a friend

(867 total reviews)

Vinayak Hegde

74% approve of CEO

68% positive business outlook

Credit Acceptance has an employee rating of 4.0 out of 5 stars, based on 867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

867 reviews
4.0
Sep 27, 2021

Overall a great company

Recommend
CEO approval
Business Outlook

Pros

CAC truly does care about their employees well-being. The listening culture is unreal compared to others in the same industry. The pay is fair if you work hard and the department itself is easy going and overall relaxed. Good benefits and especially PTO.

Cons

It can be a cut throat industry. Also the work itself was repetitive and at timestedious. It's a call center so you will deal with incompetent/ignorant people daily.

3.0
Jul 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, nice colleagues, everyone is helpful

Cons

Company itself is fine. Customers in the collection department are not. They suck your energy no matter how positive you are. 100% on the phone

Viewing 223 - 225 of 867 Reviews

Glassdoor has 905 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.