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      Credit Acceptance

      Engaged Employer

      Credit Acceptance reviews

      4.1

      69% would recommend to a friend

      (869 total reviews)

      Vinayak Hegde

      77% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Credit Acceptance has an employee rating of 4.1 out of 5 stars, based on 869 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Credit Acceptance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      869 reviews
      1.0
      Jul 30, 2012

      Clueless employer with lip service towards desire to be best pace to work...

      Six figure employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people in the non-manager ranks... Many with skills but these skills are utterly wasted in this company that caters to subprime borrowers.

      Cons

      The upper management (specifically sr manager, director, and vp) are so incredibly incompetent it's incredible. No process controls. Disregard for any career advancement or training. They will fess upto bring ignorant and total xxxxx then continue the same behaviors.

      4.0
      Nov 9, 2009

      Good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some very good leaders. Depending on your department (and therefore leader), you may love this company. Very healthy company, excellent profit sharing lately.

      Cons

      Politics are becoming a problem. CACC is not the small company that it once was. Some teams are healthy and supportive, while others CYA all day every day.

      3.0
      Mar 3, 2026

      Decent Place to Work

      Account solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits, legal insurance offered, generous and lenient PTO policy. Lots of gifts and opportunities to bonus.

      Cons

      Pays very little and have way too many employees. I can see them doing more lay offs soon. Also, AI is going to be obviously be replacing their collectors and customer service reps.

      Viewing 268 - 270 of 869 Reviews
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      ReviewsCredit Acceptance reviews

      Glassdoor has 907 Credit Acceptance reviews submitted anonymously by Credit Acceptance employees. Read employee reviews and ratings on Glassdoor to decide if Credit Acceptance is right for you.