As echoed in other reviews, management competency is a major issue at CK. While power vacuums exist in most start-ups, an overwhelming amount of unqualified managers with no people skills (middle and senior management) are creating toxic environments. Talented employees are leaving at an alarming rate - the people you want to stay leave... those you wish would leave stay. Marketing, Business Development and Finance are particularly bad with high turnover. Lack of manager training does not help the situation.
Lots of business processes in the company have serious holes which were not issues when the company was smaller but are now big problems. Solutions to the problem are asked to be presented but when those solutions are given, no action is taken. It's very difficult to implement changes due to the heavy politics and layers of bureaucracy in the company which is a source of frustration for many employees.
Company culture has greatly shifted in the past year. Explosive growth year-over-year paired with lack of key HR infrastructure (not necessarily the fault of current People/Talent staff) is greatly hurting the company. Career pathing is non-existent and it doesn't look like anything will be rolled out in the foreseeable future. Comp cycles do not happen at a consistent time so review cycles coupled with salary increases and promotions seem random. Although there has been effort to stabilize this area, there is a ways to go to get it in a good place.
