employer cover photo
employer logo
employer logo

Credit Karma

Part of Intuit

Is this your company?

Credit Karma reviews

3.9

65% would recommend to a friend

(441 total reviews)
avatar

Joe Kauffman

85% approve of CEO

56% positive business outlook

Credit Karma has an employee rating of 3.9 out of 5 stars, based on 441 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Karma employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

441 reviews
2.0
Sep 18, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Great benefits 2. Competitive pay 3. Many company events 4. Office perks 5. Miscellaneous company perks (e.g. early Friday release, you get your birthday off, etc) 6. Interesting tech stack

Cons

TL;DR if you're a software engineer looking for a transparent company and one where you can learn and grow with hard working coworkers, Credit Karma is NOT for you. 1. Cringey + opaque company culture. You get a sense that this is a company that does not value transparency and this is evident from a high, managerial/leadership level all the way down to a everyday interaction level. Abundant use of private DMs + channels on Slack, private calendars, etc etc. If you need assistance with something, instead of answering your question in public for posterity, you will receive a DM. Meetings feel ever so exclusive (not that they're consequential in the first place). The openness and fun captured in the countless company pictures mask the very obvious internal isolation and opaqueness. 2. Extreme and unnecessary bureaucracy. Want to be able to record a meeting? File a ticket for that. Want to download/install software to do your job? File a ticket for that. Want to provision some storage/resource to start your project? File a ticket for that too. So if everyone has to record a meeting, guess what everyone will have to file a ticket. Basically, you have to beg a million other people to get things done around here, and it just basically gives them the ability to say: "Wow, look at how busy I am today; I closed 10 tickets.", despite the ticket just literally being clicking a button or two... 3. Lack of engineering talent and foundation. This is where I may be a bit biased, since I come from a company where my coworkers were all go-getters, willing to put in the extra work and treat their work as more than a job. At Credit Karma, it just seems most people are perfectly content with working from 9-5 (i.e. complacency), doing the most minimal work and not with high quality. Examples include crappy alerts that never get changed; shared ownership of codebases lead to confusing team charters; extreme lack of integration+e2e tests (imagine hiring people just to navigate your UI instead of having suites of tests that can be run automatically); having to ask other people to do their job before you can do yours; the engineering onboarding has no clear ownership, so it does a very poor job at actually training new employees in a way that is practical; finally, people want to feel useful so seemingly there's a lack of documentation, so you have to consult the SMEs on things just so they feel useful (in reality, it's probably because repos have no clear ownership, and everyone who's know something about the repo has left the company already). Truthfully the list goes on, but in summary, the engineering culture at Credit Karma for the most part is complacent, and changes almost never happen.

5.0
May 18, 2021

Team Members First

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Team member focused practices/culture, empathetic leadership, and strong alignment with core values.

Cons

Heavy meeting culture and challenges with up-keeping a balance of work commitments with personal life commitments, due to large volume of work and manual processes. Credit Karma has the right intention and has made strides to make progress in these areas!

3.0
Apr 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of perks, like massages, snacks, lunches, fun outings, etc.

Cons

Leadership in the Brand & Creative department wasn’t always honest with their direct reports. Very top-down, authoritarian management model. The culture was toxic, but at least one of the offenders has moved on to another company. Others are still there.

Viewing 127 - 129 of 441 Reviews

Glassdoor has 537 Credit Karma reviews submitted anonymously by Credit Karma employees. Read employee reviews and ratings on Glassdoor to decide if Credit Karma is right for you.