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      Crew Carwash

      Engaged Employer

      Crew Carwash reviews

      4.7

      94% would recommend to a friend

      (973 total reviews)
      avatar

      Bill Dahm

      94% approve of CEO

      90% positive business outlook

      Ratings by category

      4.7

      Culture & values

      4.7

      Diversity & inclusion

      4.7

      Career opportunities

      4.6

      Senior management

      4.5

      Compensation and benefits

      4.2

      Work/Life balance

      Crew Carwash has an employee rating of 4.7 out of 5 stars, based on 973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crew Carwash employee rating is 33% above average for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      973 reviews
      5.0
      Jun 25, 2026

      Supportive management with a family business feel

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

      Cons

      Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

      avatar
      Crew Carwash Response
      1w
      Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
      4.0
      Jun 22, 2026

      Strong pay and support overshadow tough clientele and sales pressure

      Fast track manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Excellent pay and competitive benefits for the work involved - Scheduling can be flexible and easy to work around for - Company is supportive and it does genuinely feel like they want you to advance - If you enjoy working outside like I do, you'll be spending a good deal of your time doing so - I've learned quite a few skills working at this job that have transferred nicely to my life outside of work, almost entirely mechanical and "handyman" related skills

      Cons

      - Scheduling can be very location dependent. At my first location, I didn't receive a full weekend off for over 4 months, but at my 2nd location, I am guaranteed every other weekend off - There's a fair bit of overly convoluted metrics relating to your location, that for me was very poorly explained at the start - The clientele can be genuinely horrible. I have over 10 years of management and customer service experience, and I have never been disrespected more in my entire time working in customer service. There are a lot of unclear safety related policies, things kept under the hood from customers, and constant incessant sales pitches which causes a LOT of points of contention. They train you to handle these situations, but it doesn't make the guy screaming at you because he can't get his truck washed because he has a ton of rusty metal in his truck bed any easier on the mental. - Despite how it's advertised, this is a SALES job. You have to sell to EVERY customer. They give you a flowchart on how to do it, and customers are so used to it that it immediately takes away any possibility of a personal connection, because you HAVE to check each of their boxes or you can face disciplinary action. You can have a wonderful conversation with a customer, but you still have to shoehorn in a sales pitch, and give a handout flier that's going to get tossed in the trash 5 minutes later. They even had a campaign to pitch a wash upgrade to the monthly members, all of the employees, managers, and customers absolutely hated it. If you can handle monotonous sales where your average customer is going to tune you out because they've heard the same thing every single time they have come in, then you should be fine, but be warned otherwise.

      avatar
      Crew Carwash Response
      1w
      Thank you for taking the time to provide such detailed feedback about your experience. We're grateful to hear that you've found value in our competitive pay, benefits, scheduling flexibility, growth opportunities, and the skills you've developed during your time with Crew. It's especially rewarding to know that you've felt supported in your professional development and have gained experiences that extend beyond the workplace. We also appreciate your candid feedback regarding scheduling consistency, performance metrics, customer interactions, and the sales aspects of the role. As a customer-focused business, balancing operational goals, safety standards, and delivering a great experience can be challenging, and we recognize that these expectations can sometimes create difficult situations for our team members. We understand that handling challenging customer interactions requires resilience, and we're thankful for the professionalism and dedication our team members demonstrate every day. Your feedback regarding communication, training, and sales processes is valuable as we continuously evaluate how we support our teams and improve the overall employee experience. Thank you again for sharing your perspective and for the contributions you've made at Crew. We wish you continued success and appreciate everything you've done to serve our customers and support your fellow team members.
      5.0
      Jun 21, 2026

      Growth opportunities and strong team culture.

      Part time shift manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Lots of opportunities for growth/advancement, -Strong team culture and camaraderie. -Supportive work environment. -Leadership genuinely invests in employee development. -Competitive pay & great benefits. -Well organized training processes. -Clear path for internal promotions. -Culture focused on recognizing hard work. -Programs preventing workplace retaliation. -Leadership is approachable and supportive. -Tuition assistance/education support. -Partnership with Ivy Tech Community College. -The impact that WE make on customers' days creates pride among the team. -Ongoing coaching and feedback no matter what position. -Strong company values that are reflected every day.

      Cons

      -A different type of schedule than standard that may not fit everyone's needs. -Work can be physically demanding sometimes. -Business is very weather dependent. -Some early mornings & late nights.

      avatar
      Crew Carwash Response
      1w
      Thank you for your detailed and thoughtful review! We’re honored by your recognition of the many opportunities, programs, and benefits that make Crew a special place to work. It’s especially rewarding to hear that our commitment to employee development, internal promotion, ongoing coaching, and recognition is making a positive impact. We believe our people are our greatest asset, and we strive to create an environment where team members feel supported, challenged, and empowered to grow throughout their careers. We also appreciate your balanced feedback regarding scheduling, the physical demands of the work, and the weather-dependent nature of our business. While these aspects are part of our industry, we remain committed to supporting our teams with the training, communication, and resources needed to succeed. Thank you for your encouragement to continue investing in learning, development, and employee recognition. As we grow, we will remain focused on developing future leaders from within and creating meaningful opportunities for our team members to reach their full potential. We’re grateful for your contributions and for helping us create an experience that makes a positive impact on both our team members and customers every day.
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      ReviewsCrew Carwash reviews

      Glassdoor has 992 Crew Carwash reviews submitted anonymously by Crew Carwash employees. Read employee reviews and ratings on Glassdoor to decide if Crew Carwash is right for you.