Is Crown Castle a good company to work for?

Crown Castle has an overall rating of 3.2 out of 5, based on over 1,388 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 43% of employees would recommend working at Crown Castle to a friend and 25% have a positive outlook for the business. The best reviews about Crown Castle have been left by employees working as Intern , Field Operations Technician and Financial Analyst .

Does Crown Castle pay their employees well?

According to anonymously submitted Glassdoor reviews, Crown Castle employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Crown Castle. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Crown Castle?

43% of Crown Castle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crown Castle 3.8 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Crown Castle?

Project Manager (97) , Project Coordinator (81) , Construction Manager (41) , Real Estate Specialist (37) , Manager (19) , Program Manager (19) , RF Engineer (18) , Director (17) , Operations Coordinator (17) , Fiber Engineer (16) , Intern (13) , Analyst (12) , Associate Project Manager (12) , Field Operations Technician (12) , Tower Structural Analyst (12)

What are the pros of working at Crown Castle according to real employee reviews?

"Great benefits and if you like to put in a lot of hours you will get it." ((in 187 reviews)); "The people were great and it was really welcoming" ((in 111 reviews)); "Steady company with a good pay" ((in 78 reviews)); "Good Work Life Balance Currently" ((in 51 reviews)); "Great coworkers that work hard" ((in 28 reviews))

What are the cons of working at Crown Castle according to real employee reviews?

"Poor management and not enough support and are to quick to dismiss huge opportunities." ((in 52 reviews)); "Managers do not advocate for their employees to be promoted even within their own group because, just like everyone else, employees at Crown are just coasting through for a paycheck and no one wants to call attention to themselves." ((in 29 reviews)); "Chaotic upper management, ever" ((in 27 reviews)); "There have been 3 rounds of layoffs and endless reorgs, stock prices continue to fall, and several of the EMTs have resigned and that's just over the past 2 years." ((in 27 reviews)); "No training." ((in 16 reviews))

What are employees saying about Crown Castle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Crown Castle layoffs and their outlook for job security at Crown Castle in 2026.

What are the top reviewed Crown Castle locations?

Canonsburg , Houston , Pittsburgh , Irvine , New York , Charlotte , Miami , Chandler , Los Angeles , Columbia , Alpharetta , Seattle , Chicago , Mahwah , Phoenix , Philadelphia , San Jose , Orlando , Atlanta , Conshohocken , King of Prussia , Tampa , Boston , Melville , Westborough , Downers Grove , Rochester , Raleigh , Dallas , Irving

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Crown Castle

Crown Castle reviews

3.2

43% would recommend to a friend

(1,133 total reviews)

Christian Hillabrant

39% approve of CEO

25% positive business outlook

Ratings by category

3.8

Work/Life balance

3.8

Compensation and benefits

3.4

Diversity & inclusion

3.1

Culture & values

3.0

Career opportunities

2.7

Senior management

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Sep 23, 2022

Deteriorating culture

Project manager

Recommend

CEO approval

Business Outlook

Pros

Immediate team is great. Great benefits and PTO. Hybrid schedule.

Cons

Jay Brown and the EMTs. They have destroyed the trust and culture of the company. they went from employee focused to wall street investors and woke agenda. If you are a male, good luck getting promoted. Pay is below avg. The executive talks down to everyone. They are fake and only care about their bonuses. They removed the old board members who focused on company culture and employee focus. that is gone. I used to say this was the company I recommend to work for, now I am looking to leave.

1.0

Sep 21, 2022

Used to be Great

Network operations

Recommend

CEO approval

Business Outlook

Pros

Crown Castle has great benefits.

Cons

Senior leadership no longer has a clue what to do. The company hemorrhages talent in key positions and claims that the turnover is normal. If it's so normal to lose key talent then why is the company's number one customer so upset about performance? The company refuses to adjust to the demands of the market to keep people and when the people are gone they just expect the remaining drones to keep it up. Crown used to be centered around it's B3 values but now the key phrase is "Shareholder Value". It's all the leadership cares about. Employees to cut or ignore are just a statistic and nothing else. If it doesn't increase shareholder value then it's worthless to the company.

5.0

Sep 20, 2022

Contract Manager

Contract compliance specialist

Recommend

CEO approval

Business Outlook

Pros

Nice place to work, great people, training all the time

Cons

N/A, NA NA Not assigned

Viewing 484 - 486 of 1,133 Reviews

Jobs at Crown Castle

Manager Income & Franchise Tax

Manager Income & Franchise Tax

Tax Accountant I, Transactional Tax

Tax Accountant I, Transactional Tax

Manager Corporate Strategy