Crown Castle reviews

3.2

43% would recommend to a friend

(1,133 total reviews)
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Christian Hillabrant

39% approve of CEO

25% positive business outlook

Crown Castle has an employee rating of 3.2 out of 5 stars, based on 1,133 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Castle employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Sep 17, 2022

Once a great company to work for but has since lost its way.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company use to have a great culture.

Cons

First 2 years was the best company that I had ever worked for. Things started to change when they got too ambitious and starting buying out several other companies in a short period of time. It wasn't a bad aspiration but doing so in such a short timeframe made them overextend themselves and made shareholders publicly question company leadership and philosophy. By my fifth year they had to cut spending by 20% while still producing and making $. So logically the cut from operations which doesn't technically make money (we just keep things running to allow money to be made). So in 2020, a week before Thanksgiving, Crown Castle laid off about 450 employees (nationwide) in one day. I'm sure that looked great for the 1st quarter of 2021 but eventually networks need maintenance & repairs. About 2 years leading up to that point the culture started to change from interdepartmental teamwork, assuming good intent and celebrating completion of common goals, to a typical scapegoating, everyman for himself culture. It's been a few years since I worked there, so things may have improved but beware.

3.0
Sep 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits and long-term incentive packages

Cons

Steady cultural decline under current EMT. Acquisition in 2017 gave final blow to what was once an incomparably good employee-focused work environment. Majority of roles are supposed to report to the office three full days a week but hybrid schedule is not uniformly enforced at all, nor are other standards or guidelines. Wasteful spending on needless travel and related expenses is disproportionate and seemingly unmonitored in certain circles. It is money that would be far better spent on securing/keeping real talent or improving antiquated systems. If you value visionary leadership, diversity, efficiency, or meritocracy look elsewhere. It's mediocre at best.

Viewing 487 - 489 of 1,133 Reviews

Glassdoor has 1,388 Crown Castle reviews submitted anonymously by Crown Castle employees. Read employee reviews and ratings on Glassdoor to decide if Crown Castle is right for you.