Crown Equipment reviews

3.9

73% would recommend to a friend

(944 total reviews)

James F. Dicke II

89% approve of CEO

75% positive business outlook

Crown Equipment has an employee rating of 3.9 out of 5 stars, based on 944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crown Equipment employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

944 reviews
3.0
Jun 11, 2016

Average at best

Recommend
CEO approval
Business Outlook

Pros

Most of the workers on the floor and in lower level management are great to work with. The plants are clean and safety is stressed throughout. As an employer the job is pretty solid, not too many lay offs.

Cons

Upper Level management can be bullying at times. Almost hostile at times when it comes to small things. No real incentives to floor workers. Unequal treatment to different workers is a huge problem. Salaries to floor workers have stalled over the years...small increases yearly that merely get absorbed by insurance increases. 401k isn't anything great, although there is a pension plan.

5.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

If you are looking for adventure in your job and diversity in work load this job has plenty of both. You will definitely get to travel around a wide, and visit places you probably wouldn't normally visit. You will get to work on all sorts of lift trucks from motorized pallet jacks to massive diesel powered forklifts. A tech could also be needed to service scissor lifts, floor scrubbers, barrel tippers, etc. The company supplies a service van that is well equipped for working on industrial equipment. You will have to buy your own hand tools, but Crown has a tool loan up to $5000 at 0% interest that you can use when you first come on board. The benefits were good, and there is college reimbursement. The company has a window of what time you need to arrive at your first company, but as long as you arrived within that window start times can be quite flexible as long as you put in the required hours. Communication between workers and management was good. If advice was needed whether it came to technical or clerical questions there was always someone who could answer them. When it comes to making mistakes I thought management handles these cases well. They will explain where you mess up, and will give you a course of action to prevent further mistakes. I have made plenty of mistakes in this job, but I was given second chances to make things right. I did enjoy working for this company, and the only reason I left was due to a drop in work in our region due to customers implementing COVID restrictions.

Cons

If you are used to only just working on equipment in a shop environment be prepared to deal with customers. Although your field service manager does handle customer concerns you will be the first line of communication with a customer. You will need to set up appointments and be in communication with customers such as giving updates. There will be plenty of learning opportunities to work on how to communicate with customers and plenty of mistakes will be made on the way. There will be plenty of "paperwork" involved in this job along with working on equipment. You will need to learn how to balance time to work on lift trucks, do paperwork, communicate with customers, and be a part of weekly meetings. Scheduling your time is a week by week case; you will need to plan ahead of time to make sure you are efficient with your time while keeping customers happy. With that said I did find balancing all of this to be a bit stressful, but I was told by superiors that it can take over 2 years to really get use to doing all of this which I would agree with. On another note, I did feel that the compensation may have been slightly low, but don't forget that you will be driving a company vehicle which will save a lot on fuel and maintenance. Be prepared to drive up to over an hour away from home sometimes. End times are subject to change depending on how long it takes to fix a piece of equipment.

Viewing 16 - 18 of 944 Reviews

Glassdoor has 1,133 Crown Equipment reviews submitted anonymously by Crown Equipment employees. Read employee reviews and ratings on Glassdoor to decide if Crown Equipment is right for you.