Cruise America reviews

2.6

35% would recommend to a friend

(47 total reviews)

Randall Smalley

40% approve of CEO

42% positive business outlook

Cruise America has an employee rating of 2.6 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cruise America employee rating is 27% below average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

47 reviews
1.0
Jul 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing Pro about this company at all. Don't accept a position in reservations at all ! You will regret it...I did.

Cons

They basically don't tell you in the interview or at any time until you are hired and done w /the drug and background test that you are on MININUM WAGE AND COMMISSION. You get $ 10 per reservation which is a joke. They have qualifers that you have to hit and if you don't you don't get your bonus...like perfect attendance. There are 4 qualifiers that you have to hit each mth which is a joke. It is designed to not give you your bonus if they don't like you. The 1wk training SUCKS ! The hrs and vacation pay/time SUCK ! You wil work most holiday weekends. You will make a max of 3500mth if you are lucky...that is in the prime season.....! You are basically a customer service rep and not a sales consultant....lol.....alot of cancellations so you won't get your bonus ! You get 2wks of vacation up to 10 yrs there....joke. You can't take vacation from May-Oct at all. They will fire you in training if you don't do well. Managers suck ! You will make less money in the slow winter mths...you will make 30-35k if you are lucky....lol Your scheduled shifts each wk are diff...130-10, 1030-8, 7-4,etc..whatever they are they vary that is what I am trying to tell you. You DONT GET A WEEKEND OF AT ALL FOR THE ENTIRE YEAR....!

1.0
Jul 13, 2017
Recommend
CEO approval
Business Outlook

Pros

I cannot think of any.

Cons

Thier maintenance on thier RV's is ignored. Oil doesn't get changed when needed. They rent them out with bald tires, generators that don't work. A/C units that don't work. Then lie on the paperwork. Manager refuses to let mechanics repair what is needed. All they care about is getting them back on the road. They don't care about customer safety or satisfaction.

1.0
Jun 17, 2017

It's the good ol' boys club

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the people out in the shop are very nice to work with. They occasionally bring in food trucks or catered meals (but don't eat the tacos... nearly everyone who did ended up sick). Some employees are allowed to work somewhat flexible hours.

Cons

Although they offer sick pay, it seems to be only at the discretion of the manager - he told me I wasn't sick; therefore, no sick pay. He made me waste my vacation pay instead. When I was hired, I was told I would be driving a forklift, but after nearly a year, management couldn't be bothered to train me, so I couldn't drive a forklift (even though I've been driving one for well over twenty years). His excuse was that current employees needed retrained first. Whatever... If you're not part of the "good ol boys club", then don't bother offering suggestions to make things run smoother because they'll just look at you like you have two heads. The owner flaunts all of his money by buying and showing off his expensive sports cars while the shop employees are held at the same pay year after year with no hope of any raise at all... unless you're part of the "good ol boys club", of course. Employees don't have any reason to try harder because it does no good. Don't expect HR to know anything or be able to answer your questions. She couldn't even answer simple questions about the insurance plan. And, don't expect to have safe, off-street parking... those spaces are reserved for the special employees. The grunts have to park on the street where your car could be vandalized or hit while you're hard at work.

Viewing 34 - 36 of 47 Reviews

Glassdoor has 49 Cruise America reviews submitted anonymously by Cruise America employees. Read employee reviews and ratings on Glassdoor to decide if Cruise America is right for you.