Crunchyroll reviews

3.4

57% would recommend to a friend

(239 total reviews)
avatar

Rahul Purini

53% approve of CEO

46% positive business outlook

Crunchyroll has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunchyroll employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

239 reviews
1.0
Jul 7, 2019

Low pay Lots of hours

Recommend
CEO approval
Business Outlook

Pros

So there's food 4 days a week, not always good but hey its free. If you like anime you'll get to be around a lot of people who like anime, which will be a double edged sword if you aren't watching it every day.

Cons

Under paid. You will work long hours. Have an obnoxious amount of meetings that don't lead towards anything. They spend a lot of money on things that aren't helping them reach goals. I would never recommend this place to even the biggest anime fan unless they want to be apart of the mean girls environment. Department heads fake nice to each other and go to their teams and encourage being difficult to other teams. Anime is a difficult industry and this is a difficult company. If you do work there you will find out quickly who is favored at this company.

2.0
Feb 23, 2023

Set unrealistic goals, lay off talented staff… profit?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ High-quality product: The best at streaming anime, and committed to continuous improvement. + Global reach: Crunchyroll is one of the only streaming media services available in most countries, and is committed to providing the best fan experience it can in all of the territories where it is available. Users complain about the product all the time, but the relationship with the anime community is also very positive much of the time. + Being the biggest player within its niche means that Crunchyroll enjoys good relationships with rights holders and a relatively low amount of content churn. + It's a great place to be an enthusiast of anime or Pacific Rim pop culture more generally. + Adequate benefits. No stock-based compensation (options or RSUs), but 401(k) matching and most roles include a performance bonus that has for many years paid out at maximum rate. Health insurance is fairly standard for larger tech companies and provides good family coverage. Most offices have free lunch and a good array of snacks and beverages.

Cons

- Politics: the two legacy organizations (Funimation and Crunchyroll) do not mesh well, nor do they trust each other. The recent layoffs were largely clearing the decks of senior legacy Crunchyroll staff and in many cases had little to do with the productivity or contributions of the people affected. - Brain drain: many of the most experienced developers and capable leaders have left over the last three years, either due to burnout caused by frustration with the organization's seeming inability to act decisively or because their skills and contributions were not adequately recognized. - Incoherent focus: the leadership (or perhaps Sony) seem dissatisfied with the state of the business, despite consistent, strong subscriber growth (and almost always hitting growth targets). There is some idea of a 360 business strategy, but sometimes that comes at the cost of solidfying the core user experience. - Many of the engineering managers are software engineers who were promoted into management, and have swapped being talented developers for mediocre managers. - Many of the directors are not capable of effectively managing managers. - The company is globally distributed but relies on synchronous communication and planning to get things done. Decisions are almost always made in meetings. Hope you like Zoom! Depending on your role and location, working hours can be awkward. - The technical organization's mastery of its own platform is inconsistent, and stability and resiliency for customers suffers as a result. - Some of the engineering teams are understaffed (due to difficulty in hiring rather than lack of budget) and some of them are stuck in a persistent malaise. - Information is poorly distributed through the company, leading to contention between different parts of the organization and wasted effort.

1.0
Aug 26, 2022

Terminal Decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work and product. Fun place to work at in the short term.

Cons

The people who were too incompetent to make a functioning anime streaming app (Funimation) are in charge now. The cool and laidback work culture that made Crunchyroll a desirable place to work is long gone. The merger destroyed what could've been a respectable place to build a career. Every position is a dead end, or has negative mobility though a lack of cost-of-living raises that most respectable employers give to most dead end employees. You'll experience the same toxic, soul sucking, on-call work culture that investment bankers do minus the lucrative pay, benefits, or prestige. I can't tell you how many times I got a work call while I was dead asleep, or how many nights of my life were constantly interrupted by Slack DMs. This is all in service of long term projects that amount to nothing by the way. Working under the Crunchyroll/Funimation merger is analogous to working at GameStop. Your passion and ambition is something to be exploited, not nurtured. You can expect to work long hours, have no career path, and low pay. But hey, at least they let you rummage through the dollar toy bin before it all goes to the incinerator.

Viewing 28 - 30 of 239 Reviews

Glassdoor has 295 Crunchyroll reviews submitted anonymously by Crunchyroll employees. Read employee reviews and ratings on Glassdoor to decide if Crunchyroll is right for you.