Crunchyroll reviews

3.4

57% would recommend to a friend

(239 total reviews)
avatar

Rahul Purini

53% approve of CEO

46% positive business outlook

Crunchyroll has an employee rating of 3.4 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crunchyroll employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

239 reviews
1.0
Jan 18, 2017

The harder they fall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best reason to work at Ellation is that it is at least three years ago and you are working at Crunchyroll instead.

Cons

Ellation does not value the experience or skills of its employees. The bumbling executives have been bamboozled by an uncharismatic grifter and let go of many of its most talented individuals in favor of incompetent outsourcers. What was once one of the best places to work in the Bay Area has been completely decimated: culture, job satisfaction and all.

avatar
Crunchyroll Response
9y
Thank you for taking the time to submit a review. We really appreciate your sharing your perspective. The important thing to note is that Ellation is still in the midst of many changes. We are working hard to try and stay ahead of the competition, and to continue to offer our employees and our fans a valued experience. As we pursue these critical goals, change is at the forefront of everything we do. We must continue to change and pivot our strategy so we can stay ahead in the game. We are in a period of high growth and we understand this is fast paced environment is not for everyone. Three years ago we were a leader in the industry and we were continuing to pioneer how content was received by fans. We took great pride in our mission. We were fostering deeply devoted passionate fans with a community that forged deep connections. We are not turning our backs on those fans now. Some of our decisions are not easy to make, but we feel confident that we are heading in the right path for continued success. We can only hope that those still with the company are here to pioneer greater changes in the industry. Help us in our pursuit by being the change you seek to see. Culture is greatly impacted through change, but culture can positively be impacted when everyone takes ownership and has the desire to see change happen in a positive way. We challenge you to be part of this exciting change.
2.0
Jan 11, 2017

Cool product, incompetent leaders.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool product. Crunchyroll is great if you're into Anime, and if not VRV has been an interesting project with a lot of great partners. People care about what they're building. Decent benefits, somewhat flexible hours, work from home when needed No complaints about the CEO or other executives in areas outside of Product/engineering.

Cons

HR seems to try really hard to hear and act on employee concerns, but the impression is that they have no real power and nothing they say is listened to. Seemingly simple questions will go unanswered from HR for weeks, not because they aren't trying to get answers, but because the executive team won't or can't provide them. The CEO of the outsourcing company we use is also the acting CTO at Ellation. Somehow, the executives don't see this as a conflict of interest even though every single ground level employee does. That same CTO is incompetent at best, but that's probably being kind. He's done things such as telling employees that it doesn't matter if they have to work weekends, over the holidays, for for 16 hours, because they're on salary so deal with it (that one really helped morale). He took the timelines that product and project management were reporting as launch dates, changed what we were calling those milestones, and convinced the rest of the executives that he saved the project (even though we hit the exact same dates). Useless is too kind to describe him. The Product team is far too large, has far too much power, and has some of the least competent high level employees of any company I've been at. They are almost universally concerned with looking good and making sure they pump out new requirements for projects that we don't have the engineering manpower to actually complete. There are a few great people in the product org, mostly at the mid level, but you have useless Senior VPs protecting useless directors protecting useless Senior levels. There are engineers leaving entirely because of product. They made the baffling decision to completely remove the Project Management organization after VRV launch because "they didn't see the value" in the org. Basically every engineer at the company complained or had questions about this decision, and it turns out the acting CTO made the decision before deciding how anything would work with Project Management gone. Employee morale is at rock bottom. It's blatantly obvious that a lot of people don't care anymore and are just waiting around for their annual bonus, which can make getting things done take longer than it should. Pay is very low for bay area.

avatar
Crunchyroll Response
9y
*** We have gone through a significant transition over the last few months as we gear up for the awesome opportunity ahead of us. *** As part of that, some people were let go as part of restructuring which was hard. Many have lashed out about it. Leadership is offering proper support so that we can work with employees to address concerns. *** It should be stated that we had a record year last year and now are positioned to do amazing things. In regard to additional feedback as stated in this review, the leadership team is reviewing and gathering key takeaways so that we can address this internally on a broader scale. We appreciate the feedback.
2.0
Sep 24, 2016
Recommend
CEO approval
Business Outlook

Pros

If you're at the start of your career you'll probably get alot out of working here as not all of the old guard talent has been pushed aside yet and it can be a fun place to work. Salaries are pretty competitive and there are some perks, especially if you like anime and graphic novels. If you're a mid-career or tenured professional you probably want to give this one a pass. Otherwise know that you're going to deal with disjointed leadership, changing priorities, infighting, and an organization that hasn't figured out who it is or where it's going yet.

Cons

Crunchyroll (Ellation) is a well-worn tale. Fun, quirky, passionate startup is acquired. The corporate goons appear in the shadows speaking various dialects of psycho-babble. Cliche slogans are posted about attitude, doing, winning, etc. The cool-aid is dispensed. Those who don't partake are summarily liquidated.

Viewing 202 - 204 of 239 Reviews

Glassdoor has 295 Crunchyroll reviews submitted anonymously by Crunchyroll employees. Read employee reviews and ratings on Glassdoor to decide if Crunchyroll is right for you.