Culver's reviews

The management doesn't manage. They sit in the office, while the crew members do all the work. They complain all the time about how hard they work, but they can't even make a smoothie because they don't help out ever. When they get upset they take it out on anyone who is near, and never take responsibility for the things they do wrong. They don't give enough breaks, and it makes the team very cranky. The general manager is incompetent.

Often times shift managers are more involved than Owner/Operators. I would have followed them to the ends of the earth, because they understood your purpose as an hourly employee. Often hire outside of the company to fill up the chain of command.