Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
avatar

David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
4.0
Aug 7, 2025

Good People

Recommend
CEO approval
Business Outlook

Pros

Kind people, decent balance, good communicators

Cons

Some unnecessary late nights, lack of a clear vision

avatar
Custom Ink Response
9mo
Thank you for sharing your experience. We’re glad to hear you felt supported by kind teammates, good communication, and balance in your work. At the same time, we recognize your feedback around late nights and the need for clearer vision. We value your advice to leadership on seeking clarity and streamlining processes, and we’ll be sure to share it internally. We truly appreciate the time and perspective you’ve offered, as it helps us continue to build a stronger experience for our team members.
3.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

the benefits were good along with time off

Cons

poor managment and unpredictable business goals

avatar
Custom Ink Response
9mo
Thank you for taking the time to share your feedback. We’re glad to hear you found value in the benefits and time off available at Custom Ink. At the same time, we take seriously your perspective on management and business direction. Your input is important and will be shared with the appropriate leaders for reflection as we work to strengthen clarity and consistency across the organization. We appreciate the contributions you made during your time with us and the honesty of your review.
3.0
Jun 27, 2025

Average

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teams have a good culture, some do not. It can be luck of the draw.

Cons

Leadership seems out of touch with the needs of everyday employees.

avatar
Custom Ink Response
9mo
Thank you for sharing your perspective. We’re glad to hear you found positive team cultures within Custom Ink, while also recognizing that experiences may vary. Your feedback about leadership and employee connection is important to us, and we’ll share it with the appropriate teams for reflection. We appreciate the time you spent with us and the contributions you made during your tenure. Honest feedback like yours helps us continue working toward a more consistent and supportive experience across the company.
Viewing 307 - 309 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.