Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
5.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Inclusive environment! Hands on efficient training. Wonderful management, Human Resources and overall team member support. Full transparency and dedication to hearing the good bad and ugly from all steps of the ladder for company growth and improvement! Great benefits! Wonderful clean environment ALWAYS fully stocked with snacks and fun events! Scheduled food trucks outside for lunch! Game room, gym, private LACTATION room! Fully stocked bathrooms… I’m talking mouth wash, floss, tampons etc! Large windows that let in lots of light! Open floor plan! Collaboration and teamwork encouraged in a psychologically safe environment!! Opportunity for volunteer work! Tons of growth! Plenty of continuous training and education regarding communication styles, product offerings! I’ve never felt a sense of belonging quite like being an inker!!!

Cons

Stationary/ Call center work is not for everyone.

5.0
Jan 18, 2022

Great Company!

Recommend
CEO approval
Business Outlook

Pros

Great training, pay, and breaks

Cons

There really aren't any downsides to this job. Overall has been a great experience.

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Custom Ink Response
3y
You just made our day! We strive to be a great place to work, and it really helps keep us going when we learn that we did something that had a positive impact. Please don’t hesitate to share more of your thoughts if you have them!
3.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Excellent health benefits (medical, dental, and eye) Most everyone is nice

Cons

Lack of growth opportunities. You can move up and around the company but it takes a long time, especially to move off the production floor. Bad retention. Burnout is high on production floor. People are in and out all the time. Required overtime often causes more harm than good. Metrics sometimes unrealistic or not figuring in enough factors to get an accurate read on true human productivity and labor. Pay needs to be A LOT better - if it hasn't changed much since I last worked there - to be a livable wage, especially because my location was becoming exponentially more expensive. Not unionized.

Viewing 310 - 312 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.